Position: Operations Clerk - Deposit Charge-Off/Document Imaging

Reports To: Sr. Loan Systems Administrator

Indirectly Reports To: Senior Vice President/Credit Operations Manager

Reports To This position: None

FLSA Status: Non-Exempt

Role Summary:

This position is responsible for daily processing of charged-off deposit accounts, processing of deposit charge-off recoveries, daily and monthly balancing of related deposit charge-off general ledger accounts, and reporting of deposit charge-off accounts to appropriate agencies. Additional responsibility is imaging of loan and deposit documents.

Specific Job Functions (Duties/Responsibilities):

Daily processing of various charged-off accounts including, but not necessarily limited to:
- Automatically charged-off deposit accounts.
- Debit Card fraud.
- Operational charge-offs.
Daily processing of recoveries related to charged-off deposit accounts.
Daily and monthly balancing of all general ledger accounts associated with deposit charge-offs and recoveries.
Weekly reporting of charged-off deposit account details to appropriate collection agency.
Scanning and indexing of various documents into permanent document image storage system.
Correction of image document types when incorrectly indexed.
Maintain documented instructions for completion of daily responsibilities.
Assist with Loan Document Preparation including, but not necessarily limited to:
- Entry of new and modified loan request into documentation preparation system.
- Ensuring compliance with various lending regulations.
- Assisting branch lending personnel with documentation questions and corrections.
Perform other duties as assigned.

JOB REQUIREMENTS:

Knowledge/Skills/Abilities Required:

Bank operations experience preferred
Knowledge of basic bookkeeping
Knowledge of state and federal regulatory guidelines and constraints
Strong oral and written communication skills and the ability to communicate effectively with a broad base of internal and external individuals
Ability to work independently with limited supervision, maintain strong time management and organization skills
Maintain a professional and pleasant manner under pressure
Ability to identify problems and resolve them in a proactive, timely manner
Proactive teamwork and cooperation
Strong PC skills with emphasis on Microsoft Office and Web based applications

Education/Experience Requirements:

High School diploma or general education degree (GED)

Certificate in bookkeeping preferred
Three years of previous experience in banking/bank operations preferred

Capable user of standard office equipment/software applications

Learn more about this Employer on their Career Site

Credit Operations Clerk I - Deposit Charge Off/Document Imaging