Case Manager

About TPC Wellness

TPC Wellness provides comprehensive care, support, and recovery services to individuals on their journey toward lasting wellness. We are seeking a compassionate, organized, and dedicated Case Manager to join our team. This position plays a critical role in helping individuals access resources, achieve recovery goals, and maintain long-term success.

Position Overview

The Case Manager works under the supervision of the Lead Case Manager to manage assigned caseloads, provide community and office-based support, and ensure compliance with agency policies and regulatory requirements. The ideal candidate is empathetic, detail-oriented, and skilled at balancing direct client support with administrative and documentation responsibilities.

Key Responsibilities

• Maintain assigned caseloads and ensure regular client contact.
• Monitor client progress and assess ongoing needs in accordance with agency policies, contracts, and best practices.
• Meet with clients individually and in group settings.
• Collaborate with families, clinicians, case managers, and other community partners.
• Provide crisis intervention, advocacy, resource coordination, financial assistance support, and assistance with activities of daily living (ADLs).
• Conduct community visits, client monitoring, and transportation as needed.
• Develop service plans and complete clinical documentation using Electronic Health Record (EHR) systems.
• Maintain accurate, timely, and compliant client records.
• Conduct family outreach and participate in the Loved Ones Group.
• Communicate client progress and updates with probation departments and other referral sources as appropriate.
• Attend required trainings, staff meetings, and agency events.
• Contribute to a safe, supportive, and recovery-focused environment.

Qualifications Required

• Valid driver's license.
• High school diploma or equivalent.
• Active Chemical Dependency Counselor Assistant (CDCA) certification or ability to obtain within 30 days of hire.

Preferred

• Bachelor's Degree in Human Services, Criminal Justice, Social Work, Counseling, or a related field.

Skills and Competencies

• Strong organizational and time-management skills.
• Proficiency with technology and EHR systems.
• Excellent written and verbal communication skills.
• Ability to build rapport and maintain professional relationships.
• Strong problem-solving and crisis-management abilities.
• Compassion, empathy, and professionalism when working with individuals in recovery.

Why Join TPC Wellness?

• Make a meaningful impact in the lives of individuals and families.
• Work within a supportive and collaborative team environment.
• Access ongoing training and professional development opportunities.
• Receive competitive compensation and benefits.

Equal Opportunity Employer

TPC Wellness is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.