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Patient Access Representative I

Medical University of South Carolina
Posted 25 days ago, valid for 17 days
Location

Mount Pleasant, SC 29465, US

Salary

$24,000 - $28,800 per year

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Contract type

Full Time

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Sonic Summary

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  • The Mount Pleasant AHC Clinic is seeking an administrative front desk employee to manage appointment scheduling, answer multiline telephones, and handle client payments.
  • Candidates must possess a Bachelor’s degree or a high school diploma with two years of relevant experience, including at least six months in a medical-related role.
  • The position requires strong interpersonal skills to facilitate guest relations with patients, physicians, and co-workers.
  • This is a full-time role with a scheduled weekly hours of 40, and the pay rate is hourly at a Health-21 grade.
  • The Medical University of South Carolina is an Equal Opportunity Employer and participates in the federal E-Verify program.

Job Description Summary

Provide administrative coverage at the front desk of the Mount Pleasant AHC Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000253 CHS - After Hours & Specialty Clinics - Mt Pleasant (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Work Shift

Job Description

Under the supervision of the Manager, facilitates accurate and timely completion of registration and all paperwork necessary for patient care. Receives all visitors and patients, answers the main telephone line, assisting callers or transferring the calls to the appropriate individual. Schedules all visits for the Mount Pleasant Pediatric After Hours Care & Specialty Clinics. Works closely with physicians, nurses and therapists to provide optimal ambulatory healthcare. Applies guest relations policy to all visitors, patients, physicians and co-workers.

Additional Job Description

Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees




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