OhioRISE CME Subdelegate Supervisor

Job DetailsLevel: ExperiencedJob Location: Knox County - Mount Vernon, OH 43050Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $65,202.00 - $77,581.00 Salary/yearTravel Percentage: Up to 50% Job Shift: DayJob Category: Nonprofit - Social ServicesWhat is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential.   OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio’s first highly integrated care program for youth with complex behavioral health and multi-system needs. Care Management Entities (CMEs)  are vital to the success of the OhioRISE model and will each serve a separate catchment area – part of a county or multiple counties that make up their geographic footprint.   Who We Are: Since 1946, The Village Network has been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.   Working at The Village Network: The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve. Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families. Tuition and Licensure reimbursement offered for employees looking to advanced their knowledge and skills. Get help earning an advanced degree or get the supervision necessary to earn your independent licensure. Great benefits, competitive salaries, and 272 hours (34 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time. 12 year history of providing annual bonuses Advancement Opportunities: The village network is a growing organization and we aim to promote from within.   Summary, Job Description, and QualificationsJob Title: Subdelegate Supervisor - OhioRISE Care Coordination   Reports To: OhioRISE Clinical Director  Direct Reports: Moderate and Intensive Care Coordinators  FLSA Status:  Exempt; Administrative  Summary: The Village Network is a subdelegate of the iamboundless OhioRISE CME. Applying the principles of Systems of Care, the Supervisor of OhioRISE Care Coordination is responsible for developing and overseeing a team of Care Coordinators who ensure and cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around Model of care coordination for Tier II Moderate clients and Tier III Intensive clients in alignment with The Village Network’s Mission, Vision and Core Values.   Trauma-Informed Workplace Note:  The Village Network wants to be a great place to work, and we are committed to being a trauma-informed and responsive workplace, believing the practices that help people heal and thrive in our services should also guide how we treat and interact with each other.   As an employee of TVN, you will endeavor to learn and practice:  Making physical and psychological safety a priority  Being open and honest, especially when things are hard, without fear of retribution  Supporting each other  Ensuring clarity of responsibilities and accountability of self and others    Working together collaboratively  Actively listening and creating space for giving or receiving feedback, recognizing it may or may not be applied  Treating people with dignity and respect  Essential Tasks, Duties, and Responsibilities:  Participates in the recruitment, interviewing and onboarding of new Care Coordinators; Assists in the delivery of orientation training and supports learning during staff probationary period in alignment with the standards for OhioRISE.  Supervises care coordinator teams consisting of 8 direct reports; Provides one-on-one progress and communication meetings with individual staff members at least one time per month; Facilitates team meetings, at last one time per month; provides both formal and informal training for direct reports that is individualized, specialized and ongoing to support professional development in their role.  Ensures achievement of required metrics in the delivery of care coordination including but not limited to: face to face contacts and the timely completion of required documents for each OhioRISE member.   Provides monthly utilization review for the team; Review monthly claims and metric reports to promote team strategies to meet monthly and annual goals.  Conducts performance evaluations and develops action plans for assigned staff for continued professional development. Addresses performance in alignment with TVN standard practices of recognition and progressive discipline. Develops, implements and evaluates corrective action plans as needed.  Reviews and approves required forms including but not limited to CANS, care plans, safety plans, assessments, activity trackers to ensure ongoing quality with documentation and consistent delivery of care.  Ensures adequate staff coverage and crisis coverage for clients in cases of staff absences.   Ensures development of an appropriate aftercare plan regarding ongoing client needs; Oversees the transition of care process; Assures each direct report achieves caseload capacity.  Participates in meetings facilitated by iamboundless, ODM, Aetna, community partners, as directed; Upon request, attends all scheduled meetings including but not limited to: clinical escalation, fidelity reviews, MSY, PRTF, and child and family team meetings.   Participate in required fidelity reviews as coordinated by the iamboundless CME and Case Western’s Child and Adolescent Behavioral Health Center of Excellence. Provide data as requested for the completion of those reviews  Complete written work that is legible, accurate, uses professional language, and meets established timelines.  Provides hands-on training for care coordinators, including but not limited to attending community based in-person face to face and child and family team meetings as required by the tier level of the member  Other duties as assigned.  Knowledge, Skills, and Abilities:  Bachelor’s  degree with 5 years’ experience, or Master’s degree or higher with 1 year of experience, in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers.  LSW or PC licensure required; Independent licensure preferred.    Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.  Must complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM.  Must successfully complete skill and competency-based training to supervise delivery of Intensive and Moderate Care Coordination (ICC/MCC).  Be culturally competent or responsive with training and experience necessary to manage complex cases.  Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education).  Ability to use a computer; proficiency in Word and Electronic Health Record (EHR).    Valid Ohio Driver’s License and maintains a driving record that allows that individual to be insurable with the insurance company providing The Village Network with vehicle insurance.    Must travel for face to face and in person child and family team meetings required by tier level;  Must visit clients’ homes (may or may not be handicapped accessible).   Excellent verbal and written communication skills; strong teamwork and organization/time management skills.   Maintain a HIPAA compliant office  Physical Demands:  Occasionally move about inside the office to access file cabinets, office machinery, etc.   Constantly operates a computer and other office productivity machinery, such as a copy machine, computer printer, etc.   Ability to communicate (orally and written) with all levels of personnel, internal and external to the company  Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.  Must be able to lift 20 pounds independently    Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.