Sr. Technical Writer
Duration: 06+ months contract
Create and maintain technical documentation, including API documentation, onboarding and integration guides, introduction and feature overview packages, release notes, and FAQs, for both internal and external audiences.
Review, take ownership, clean up, and enhance existing technical documentation for Samsung Wallet.
Collaborate with developers, product managers, and other stakeholders to gather information and understand technical concepts necessary to create and maintain these documents, ensuring that documentation is accurate and up-to-date.
Create and maintain documentation templates and style guides.
Project management of various ongoing and backlog of documentation projects, so that all stakeholders have visibility on timelines.
Manage the documentation review process and incorporate feedback from internal and external stakeholders.
Create video tutorials, infographics, and other visual aids to supplement written documentation, if needed.
5+ years of experience working as a technical writer in a software development environment
Preference for candidates with experience with products in mobile apps and cloud-based services
Strong understanding of technical concepts and terminology, proven record of public-facing technical documentation
Excellent writing and editing skills
Strong attention to detail
Knowledge of tools for content editing, versioning, web content publishing, and offline (such as PDF) publishing
Bachelor's degree in Technical Writing, English, Computer Science, or a related field
Multi-lingual in English and Korean is desired but not mandatory
Ability to work effectively with partners in different cultures and geographies
Bachelors Degree or relevant experience
Apply: Interested candidates are requested to send their resumes to Vanapalli Sai Karthik at firstname.lastname@example.org