Dental Office Manager

Description

We are looking for an experienced and kind Dental Office manager to oversee the daily functions of our practice. You will be the one to ensure that our business is well-coordinated and productive by managing procedures and ensuring patients are properly taken care of. The ideal candidate must have front-desk dental experience and will function as the Treatment Coordinator primarily. In order to run our practice effectively, you should show up as a leader who is approachable, collaborative, a problem solver, and one who takes initiative.

Benefits include PTO, holiday pay, medical and dental insurance, and a 401(k) with match.

We love our patients, and we work hard to provide them with the best care.

Responsibilities

• Ensure your treatment plans are scheduled and make follow-up calls on a monthly basis.
• Collect patient portions at the time of scheduling and in full by the completion of their treatment. Support patients with 3rd party financing applications when necessary (CareCredit and Wells Fargo).
• Batch all claims and the credit card terminal at the end of each day, ensuring that it correctly corresponds to the deposit slip.
• Oversee and ensure that all procedures are walked out correctly and that the correct providers are attached for all procedures daily.
• Work with the Appointment Coordinator to manage recare and attrition lists.
• Must work towards building a great team culture.
• Run AR reports regularly and reduce collections.
• Must be a team player.

Qualifications

• Excellent leadership abilities include having outstanding communication, being approachable, and being calm, clear, kind, and respectful.
• A willingness to take ownership, act with a sense of urgency, and resolve issues with follow-through and timeliness.
• Working closely with upper management to facilitate the necessary resources for managing an outstanding office.
• Motivate the team to elevate the dental office to the best in class.