Benefits:

Wellness resources
Bonus based on performance
Employee discounts
Paid time off
Vision insurance
401(k)
Dental insurance
Flexible schedule

Benefits/Perks

Full benefits package (for full-time team members)
Competitive hourly pay + performance bonuses (based on memberships/packages and team goals)
Free and discounted wellness services
Relaxed, wellness-focused workplace
Casual dress code
Supportive, team-oriented culture
Clear growth path for high performers (Senior Consultant → Leadership opportunities)

Company Overview
At Restore Hyper Wellness – the nation’s leader in cutting-edge wellness services – we help people feel better, look better, and perform at their best. Our mission is to make Hyper Wellness® accessible, affordable, and even fun.

We’re building a team of people who bring positive energy, love helping others, and thrive in a culture where great service and great sales go together.

Job Summary
As a Front Desk Sales Specialist, (we call them Hyper Wellness Representatives) you’ll deliver a 5-star client experience and help clients commit to a consistent wellness routine by recommending and closing the right membership or package.

This is not a traditional front-desk/reception role. You’ll do some scheduling and onboarding — but the heart of the job is consultative selling, follow-up, and helping clients take action.

If you’re energized by people, goals, and a fast-paced studio environment, you’ll love it here.

What You’ll Do

Sales & Client Growth (Core of the role)

Use a consultative approach to understand client goals and recommend personalized solutions
Give studio tours and confidently present and close memberships/service packages
Own follow-up: respond to inquiries, re-engage leads, and convert first-time visitors into repeat clients
Help drive studio performance through strong conversion habits and team collaboration

Client Experience & Education

Welcome and assist clients with warmth, professionalism, and positive energy
Educate clients on the benefits, protocols, and safety of our services (we train you)
Create a consistent, elevated experience that keeps clients coming back

Studio Operations

Manage check-ins, scheduling, and onboarding (including medical waivers and POS profile creation)
Answer calls/texts, return voicemails, and assist with booking/rescheduling
Maintain a clean, safe, welcoming studio and support day-to-day operations
Execute opening/closing duties

Culture

Embody Restore’s mission, values, and Hyper Wellness® lifestyle
Contribute to a high-energy team culture where everyone feels seen and supported

Success Looks Like

Strong tour-to-sale and first-visit conversion
Consistent membership/package closes through goal-based conversations
Fast, professional follow-up and excellent communication
High client satisfaction and repeat visits
Reliable execution and attention to detail in onboarding/POS

Qualifications

Must-haves

2+ years experience in sales or membership/package selling (such as fitness, wellness, med-spa, boutique retail, hospitality)
Comfortable asking for the sale and handling common objections with confidence and empathy
Strong communication skills and follow-up habits (phone/text/email)
Coachable, proactive, team-first mindset
Interest in health and wellness — you don’t need to be an expert, but you should enjoy learning and sharing it
Willingness to work weekends (it’s our busiest — and most fun — time)

Nice-to-haves

Experience selling memberships (fitness studios, gyms, spas, med-spas)
CRM/POS experience and strong organization
Prior role with goals, quotas, or performance-based pay

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