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Home Health Intake Coordinator

United Home Health Care
Posted a month ago, valid for 17 days
Location

Muncie, IN 47303, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • We are looking for a compassionate and organized Home Health Intake Coordinator to join our team.
  • The position requires 1-2 years of experience in healthcare, preferably in intake or medical assisting.
  • Key responsibilities include processing referrals, conducting patient intake screenings, and verifying insurance benefits.
  • The role emphasizes excellent communication skills and the ability to manage patient data in compliance with HIPAA regulations.
  • Benefits include 401(k) matching, dental and vision insurance, paid time off, and company parties.
Benefits:
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Paid time off
  • Vision insurance
We are seeking a compassionate, organized, and detail-oriented Home Health Intake Coordinator to join our growing team. As the first point of contact for patients, families, and healthcare providers, you will play a critical role in ensuring a smooth transition into our home health services.

The ideal candidate possesses excellent communication skills, a strong understanding of medical terminology, and the ability to navigate insurance verification processes efficiently. If you thrive in a fast-paced environment and are passionate about helping patients receive high-quality care at home, we want to hear from you!

Key Responsibilities

  • Process Referrals: Receive, review, and process incoming patient referrals from hospitals, physicians, and community resources.

  • Patient Intake: Conduct initial screenings to gather demographic, clinical, and insurance information needed to determine eligibility for home health services.

  • Insurance Verification: Verify insurance benefits, 

  • Coordination of Care: Collaborate closely with scheduling coordinators, clinical managers, and authorization department.

  • Data Management: Input accurate patient data into the Electronic Medical Records (EMR) system while maintaining strict HIPAA compliance.

  • Customer Service: Serve as a helpful, empathetic resource for patients and families, answering questions about the intake process and setting clear expectations.

Qualifications & Skills

  • Experience: Minimum of 1–2 years of experience in healthcare, prever previous Intake experience or ,  Medical Assisting

  • Education: High school diploma or equivalent required.

  • Technical Skills: Proficiency with Electronic Medical Records (EMR) software and standard office programs (Microsoft Office/Google Workspace).

  • Soft Skills: Outstanding communication and interpersonal skills, strong problem-solving abilities, and high empathy for patient needs.




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