Information Technology - Epic Business Intelligence Developer - Full Time

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.

What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!

Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.

Position Summary

The Epic Business Intelligence Developer (BID) designs, develops, and maintains analytics solutions that support organizational reporting, operational decision-making, and performance improvement initiatives. This role works with operational leaders, subject matter experts, and technical teams to translate business needs into meaningful data insights using Epic’s analytics platform, creating reports, dashboards, and data visualizations with Cogito tools while ensuring data accuracy, usability, and accessibility across clinical, operational, and financial areas.

Primary Responsibilities

• Develop and maintain reports, dashboards, and analytics tools using Epic reporting platforms.
• Configure and support reporting tools such as Reporting Workbench, Radar dashboards, and SlicerDicer.
• Build reports using Epic data sources including Chronicles, Clarity, and Caboodle.
• Write and maintain SQL queries to support reporting and analytics needs.
• Work with operational leaders and subject matter experts to understand reporting requirements.
• Validate and test reports to ensure accuracy and reliability of data.
• Maintain documentation for reports, dashboards, and analytics tools.
• Support distribution of reports and analytics content to internal stakeholders.
• Review system updates and assist with testing related to reporting tools and analytics features.
• Perform other duties as assigned to support the overall success of the department and organization.

Education & Experience

• Bachelor’s Degree in Healthcare Administration, Information Systems, Business, Clinical Discipline, or related field required; or equivalent work experience.
• 2–4 years of experience in data analytics, reporting development, business intelligence, or healthcare data environments preferred.
• Experience working with relational databases and SQL required.
• Experience with healthcare data, electronic health record systems, or healthcare analytics platforms preferred.
• Experience developing reports, dashboards, or data visualizations using business intelligence tools preferred.

Skills & Competencies

• Strong analytical and critical thinking skills with the ability to interpret complex data.
• Proficiency with SQL and relational database concepts.
• Experience with business intelligence tools, reporting platforms, and data visualization.
• Ability to translate operational or business needs into effective reporting and analytics solutions.
• Strong attention to detail with a focus on data accuracy and report validation.
• Excellent communication and collaboration skills with the ability to work effectively with technical and non-technical stakeholders.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Demonstrated accountability, initiative, and adaptability in a fast-paced environment.
• Proficiency in Microsoft Office Suite and general technical aptitude.

Working Conditions

• Work is primarily performed in an office or healthcare setting and involves frequent collaboration with clinical, operational, and technical staff.
• The role involves continuous engagement and interaction with others and may involve occasional or frequent interruptions.
• Occasional travel may be required between organizational locations for meetings, training, or project support.
• The work environment reflects typical conditions found in a healthcare organization, including exposure to clinical and administrative workflows.
• There is potential exposure to common medical practice conditions, including communicable diseases, bodily fluids, and chemical substances when present in clinical areas.
• Physical demands include walking, bending, reaching, lifting up to 20 pounds, stooping, assisting patients, and prolonged periods of sitting.
• The position may also involve occasional stress due to multiple responsibilities and competing priorities.

Disclaimer

This job description outlines the general nature and responsibilities of the role and is not an exhaustive list of duties or requirements. Responsibilities may evolve based on organizational needs. Employment is contingent upon successful completion of a background check, drug screening, and compliance with health and immunization requirements (if applicable). This position requires strict adherence to confidentiality and data privacy standards. Employment is at-will and does not constitute a contract. We are an Equal Opportunity Employer and do not discriminate based on any protected characteristic.