Patient Accounting - Patient Accounting Representative - Full Time

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.

What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!

Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.

Job Title: Patient Billing Representative

Job Summary:
We are seeking a detail-oriented and customer-focused Patient Billing Representative to join our healthcare team. This role is responsible for managing patient billing processes, resolving billing inquiries, and ensuring accurate and timely submission of claims to insurance providers. The ideal candidate will have strong communication skills, a working knowledge of medical billing procedures, and a commitment to providing excellent service to patients.

Key Responsibilities:
• Review and process patient billing information accurately and efficiently.
• Submit claims to insurance companies and follow up on unpaid or denied claims.
• Verify patient insurance coverage and eligibility.
• Respond to patient inquiries regarding billing statements, insurance coverage, and payment options.
• Work with internal departments to resolve billing discrepancies.
• Maintain confidentiality of patient records and comply with HIPAA regulations.
• Assist with collections and payment plans as needed.
• Update patient accounts and billing records in the system.

Qualifications:
• High school diploma or equivalent; associate degree or certification in medical billing preferred.
• 1–2 years of experience in medical billing or healthcare administration.
• Knowledge of insurance guidelines, including Medicare and Medicaid.
• Familiarity with billing software and electronic health records.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.

Preferred Skills:
• Experience with CPT, ICD-10, and HCPCS coding.
• Ability to work independently and as part of a team.

This description is intended to provide only basic guidelines for meeting job requirements.
Responsibilities, knowledge, skills, abilities and working conditions may change as needs
evolve.