Radiology - Receptionist - Full Time

JOB TITLE:  Radiology Receptionist

SUPERVISION RECEIVED:  Radiology Director

SUPERVISION EXERCISED:  None.

Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20+ specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.

What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!

Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.

ESSENTIAL FUNCTIONS:

1.  Greets customers in a polite, prompt, helpful manner and provides any necessary instructions.  

2.  Completes necessary paperwork, use of computer system to generate information necessary for registering patients, taking payments, and communicating with staff.

3.  Updates patient information, provides any necessary forms needing completion, and obtains signatures as necessary.

4.  Maintains clean, orderly work area and waiting area.

5.  Answers phones in a pleasant manner and deals with customer needs     expeditiously.

6.  Print daily schedules, fee tickets, reports, etc.

7.  Must be competent with clinic computer system.

8.  Research problems promptly.

9.  Export imaging studies to a disc for the patient to pick-up or mail to referring doctor. 

10. Must be able to differentiate between exams and give proper preps, as well as schedule adequate time for exams.

** The job holder must demonstrate current competencies applicable to the job position.  These functions are a general guideline.  Other duties may be required as needed. Job holders may be asked to cross train in other areas.

EDUCATION:  High school diploma or GED.

EXPERIENCE:  Minimum of one year experience in customer service, preferably six month’s receptionist experience in healthcare setting.

KNOWLEDGE:

1.  Knowledge of reception tasks, clinic policies/procedures, paperwork.

2.  Knowledge of how to use office equipment and computer systems

3.  Knowledge of customer service concepts and techniques.

ABILITIES:

1.  Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients, families, physicians, staff, and other customers.

2.  Ability to organize and prioritize tasks effectively.

3.  Ability to read, understand and follow oral and written instructions

ENVIRONMENTAL/WORKING CONDITIONS:

Office setting, well-ventilated and well lit.

Hours: 8 hours/day 5 days/week.  May require overtime, including occasional Saturdays.

Must be able to lift 20 pounds and push and pull several hundred pounds.

Environment can be very busy and stressful.

Contact may involve dealing with angry or upset people.

This position requires sitting and standing for long periods of time.

THIS DESCRIPTION IS INTENDED TO PROVIDE ONLY BASIC GUIDELINES FOR MEETING JOB REQUIREMENTS.  RESPONSIBILITIES, KNOWLEDGE, SKILLS, ABILITIES, AND WORKING CONDITIONS MAY CHANGE AS NEEDS EVOLVE.