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Shift Lead

Insomnia Cookies
Posted 7 months ago, valid for a month
Location

Murfreesboro, Rutherford 37133, TN

Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • Become a Shift Leader at our new bakery in Murfreesboro, TN, where you will lead the team during shifts and ensure customer satisfaction.
  • This role requires at least 1 year of experience in a customer service-focused position and involves hands-on leadership responsibilities.
  • You will manage operations, support team training, and maintain a safe and clean environment while providing exceptional service.
  • Compensation includes flexible part-time work schedules, daily pay-on-demand, paid vacation, and employee discounts, including free cookies with every shift.
  • Join a fun, exciting team in a rapidly growing company that offers job stability and opportunities for growth.

Become a Shift Leader at our brand new Murfreesboro, TN bakery! As Shift Leader you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

 

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

 

•         Flexible part-time work schedules

•         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

•         Paid vacation and sick time off

•         Interactive training & mentorship

•         Pet insurance for your furry loved ones

•         Job stability with a rapidly growing and reputable company

•         Achievable growth/promotion opportunities

•         You get to work in a fun, exciting team environment

•         Employee discount and FREE cookies with every shift!

 

WHAT WILL I DO AS A SHIFT LEADER?

•         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

•         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

•         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

•         Support and work alongside the Cookie Crew

•         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

•         Manage cash handling and deposits

 

DESIRED SKILLS/EXPERIENCE:

•         At least 1 year of working experience in a customer service focused role

•         Point of Sale systems experience

•         Outstanding communication, time management, and people skills

•         Outgoing/friendly/patient demeanor

•         Detail focused and results-oriented

•         Ability to lead-by-example and motivate others

•         Ability to lift up to 40 lbs.

•         Legally eligible to work in the United States

•         Must be 18 years or older to be employed

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