HCVR Bar Porter (Full Time; Varied Shift)

JOB TITLE:

Bar Porter

GRADE/FLSA STATUS:

H8-Non-Exempt 

BADGE TYPE/COLOR:

Work Permit-Peach

DIVISION:

Food & Beverage

DEPARTMENTS:

Casino Bars

REPORTS TO:

Supervisor, Beverage

WE ARE CAESARS

At Harrah’s Cherokee Casinos, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary.”

• Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service.”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the well-being of our Team Members and their families, and making positive contributions to the communities in which we operate. 

JOB SUMMARY

The Bar Porter is responsible for supporting bar operations by maintaining clean, organized, and fully stocked bar areas and beverage service stations. This position ensures bartenders have the products, supplies, and equipment necessary to deliver efficient and exceptional guest service. The Bar Porter receives, transports, and replenishes inventory, maintains cleanliness and sanitation standards, and promotes a safe environment for guests and team members. Through a commitment to operational excellence, regulatory compliance, and outstanding customer service, the Bar Porter contributes to a positive and entertaining guest experience while supporting the overall success of the Food & Beverage operation.

HOW YOU WILL CREATE THE EXTRAORDINARY

Living Our Values

• Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
• Support departmental goals by following established procedures, standards, and work practices.
• Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.

Operational Excellence

• Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
• Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
• Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.

Quality & Performance 

• Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
• Meet performance expectations related to productivity, accuracy, and service quality.
• Support process improvements by adopting new procedures and providing feedback when requested.

Guest Experience & Brand Excellence

• Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
• Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
• Help maintain a clean, organized, and welcoming environment that enhances the overall experience.

Teamwork & Growth

• Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
• Participate in training and skill‑building activities to support personal growth and job proficiency.
• Demonstrate reliability, accountability, and professionalism that strengthen team performance.

WHAT YOU WILL NEED

• Must be 21 years of age or older.

• A high school diploma or GED is preferred.
• Six months of customer service experience is preferred.
• Alcohol safety certification is required (The department will offer training. Must be certified within thirty days of the hire date)

ADDITIONAL REQUIREMENTS 

• Strong guest service, interpersonal, communication, decision-making, and teamwork skills; able to multitask, prioritize responsibilities, work collaboratively with others, remain adaptable, eager to learn, and receptive to coaching and direction.

• Professional appearance with high personal hygiene standards; detail-oriented with a strong work ethic, commitment to quality, and desire for continued growth; basic proficiency with Microsoft applications, including Excel, preferred.

• Ability to remain mobile throughout the property, stand for extended periods (8–10 hours), perform frequent physical movements including bending, stooping, reaching, lifting, and carrying; able to lift up to 50 pounds, maneuver a 165-pound keg, manually push up to 300 pounds, and respond to visual and auditory cues.

• Effective in fast-paced, high-pressure environments; able to make sound decisions, work through mentally and physically demanding situations, follow instructions accurately, and communicate clearly and professionally in English.

• Comfortable working in varying environmental conditions, including fluctuating noise levels, temperatures, lighting, vibration, crowds, and air quality (including secondhand smoke); flexible to work evenings, weekends, holidays, and other operationally required schedules.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Harrah’s Cherokee Casinos is an enterprise of the Eastern Band of Cherokee Indians and is an Equal Opportunity Employer. 

07.09.26