Patient Financial Svcs Manager, Full-time, EWCH, Murphy, NC

Job Summary:
The Patient Financial Services Manager is responsible for the direct supervision of the hospital's Patient Registration areas, the Financial Counseling staff, Centralized Scheduling, and Switchboard staff and provides leadership, motivation and guidance to these direct reports.

Education:
Required:
High School Diploma or equivalency.

Preferred:
Bachelor's degree in Health Care Administration, Health Care Management or Business.

Experience:
Required:
Knowledge of medical terminology and coding is required. Minimum of five years prior experience working in the Business Office or Registration area in a hospital, similar medical facility, or physician's office is required.

Preferred:
Knowledge of Epic Systems Software is preferred.

Position Requirement(s): License/Certification/Registration
Required:
NA

Preferred:

Department Position Summary:
The Patient Financial Services Manager is responsible for the direct supervision of the hospital's Patient Registration areas, the Financial Counseling staff, Centralized Scheduling, and Switchboard staff and provides leadership, motivation and guidance to these direct reports. The duties include providing coverage for employees, monitoring of quality assurance measures, and providing ongoing staff education to ensure quality service, accuracy of information, and compliance with policies. Other responsibilities include: vendor management, PFS financial viability reporting, assisting with generation/monitoring of departmental budget, and implementing policies and procedures to maintain adequate control of all PFS functions. The Patient Financial Services Manager works under the direction of the Revenue Cycle Director.