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Patient Service Rep, Full-time, EMG-Urgent Care, Murphy, NC

Erlanger Health System
Posted a month ago, valid for 15 days
Location

Murphy, NC 28906, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • The job involves receiving incoming telephone calls and greeting patients in a professional manner.
  • Candidates are required to have two years of experience in customer service or reception, preferably in a healthcare setting.
  • A high school diploma or equivalent is required for this position.
  • The role includes coordinating patient appointments and collecting payments through various methods.
  • Salary information is not provided in the job summary.

Job Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics.

Education:
Required:

Preferred:
High school diploma or equivalent

Experience:
Required:
Two years of experience in customer service or reception, preferably in a health care environment. Computer skills and working knowledge of computers and Microsoft Windows and Office applications.

Preferred:

Position Requirement(s): License/Certification/Registration
Required: NA

Preferred:

Department Position Summary:
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.




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