Assistant Clinical Manager

Job Description Summary

The Assistant Clinical Manager is responsible for assisting in day-to-day clinical operations for the branch to ensure a seamless and organized home care system. The Assistant Clinical Manager maintains comprehensive working knowledge to assist in training new clinical staff, and to serve as a resource for field staff.

Essential Job Functions/ Responsibilities:

• Responsible for the implementation and monitoring of competencies and independently identifies training gaps, recommending adjustments to competency processes.
• Educates staff during onboarding, orientation, and initial training, determining appropriate instructional approaches based on clinical and operational needs.
• Ensures initial and annual competencies are completed timely and assesses compliance risks requiring escalation or process improvement.
• Provides oversight and guidance to clinical staff, coordinating daily workflow and ensuring compliance with organizational and regulatory standards. Exercises independent judgment in directing work, resolving issues, and adjusting staffing resources.
• Provides direction and coordination of in-service education and evaluates effectiveness of staff development programs.
• Collaborates with Clinical Managers to ensure documentation accuracy and uses discretion in identifying trends requiring corrective action or workflow changes.
• Educates and implements monitoring activities for safety, risk management, and infection control, exercising judgment when determining appropriate corrective responses.
• Coordinates new-hire training including EMR, orientation materials, and supplies, and makes recommendations to management on training enhancements.
• Acts as a resource for clinical procedures and supports clinical decision-making requiring specialized professional knowledge.
• Collaborates with nursing supervisors on employee orientation and competency programs, contributing to development and refinement of departmental training strategies.
• Maintains competency records as part of the PI plan and identifies systemic issues requiring administrative review.
• Acts as a clinical resource, applying advanced clinical judgment when assisting staff.
• Assists with patient visits as needed, using professional discretion in addressing complex patient situations.
• Assists with administrative and clinical call on rotation, independently triaging and resolving issues without immediate supervision.
• Supports community education activities and serves as a representative of the organization in professional and public settings.
• Conducts documentation review training and assists QA with chart audits, identifying compliance deficiencies and recommending operational improvements.
• Gathers and interprets patient care summary information for Case Managers and provides insight to support care-coordination decisions.
• Participates in case conferences and ensures regulatory compliance through analytical review and professional judgment.
• Works with Scheduling and Clinical Manager to ensure staff utilization and provides recommendations regarding workload balancing and resource allocation.
• Reviews missed/unstaffed visits and makes operational recommendations to prevent LUPAs and improve efficiency.
• Approves and tracks supply orders and exercises discretion in determining branch inventory needs.
• Communicates schedules with triage/on-call staff and implements necessary adjustments based on staffing and clinical demands.
• Performs referral QA review, independently evaluating appropriateness and identifying compliance or safety concerns.
• Supports quality assurance and PI programs, contributing to development, evaluation, and implementation of improvement initiatives.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.  

 Job Qualifications:

• Licensed Vocational Nurse with current licensure to practice professional nursing in the state 
• Three (3) to five (5) year's clinical nursing experience. (An emphasis in home care nursing is preferred). 
• Excellent understanding of performance improvement, quality assurance, and utilization management. 
• Is self-directed and able to work with minimal supervision. 
• Has excellent coordination and communication skills. 
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. 

Physical Requirements:

• The ability to sit occasionally for 1-3 hours.  
• The ability to frequently stand for 3-6 hours.  
• The ability to occasionally drive/ operate foot control for 1-3 hours.  
• The ability to walk intermittently on level and or unlevel surface for less than 1 hour.  
• The ability to intermittently bend or climb for less than 1 hour.  
• The ability to occasionally twist, kneel, crouch and crawl for 1-3 hours.  
• The ability to lift 50 pounds frequently for 3-6 hours.  
• The ability to lift greater than 50 pounds occasionally for 1-3 hours.  
• The ability to carry up to 50 pounds frequently for 3-6 hours.  
• The ability to carry greater than 50 pounds occasionally for 1-3 hours.  
• The ability to push up to 50 pounds frequently for 3-6 hours.  
• The ability to push greater than 50 pounds occasionally for 1-3 hours.  
• The ability to pull up to 50 pounds frequently for 3-6 hours.  
• The ability to pull greater than 50 pounds occasionally for 1-3 hours.