Event Services Specialist

Job Description

JOB PURPOSE:

Assist in planning, overseeing, and executing events on and off the property. Supervise the event staff at all function stages, from set-up to breakdown, while maintaining high-level service excellence standards.

WHAT YOU’LL BE DOING:

May include, but not limited to:

• Provide a warm welcome and fond farewell to all guests.

• Assist managers with planning the layout and logistics of events.

• Supervise event timelines to ensure prompt service.

• Supervise the setup of events.

• Provide visible floor presence during service and coordinate food and beverage service.

• Anticipate and respond quickly to guests' requests, questions, and feedback. .

• Ensure all event spaces remain neat, clean, and organized.

• Ensure that all applicable safety regulations are communicated and adhered to.

• Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders. 

• Participate in BEO/Packet/Pre-Conference meetings as required by leadership.

• Assist in generating useful historical information for use in future events.

WHAT YOU NEED FOR THIS POSITION:

• High school diploma or GED required.

• Leadership experience is a plus.

• 1-2 years of event or food and beverage experience

• Exhibit a self-starting personality with an ability to remain calm under pressure. 

• Exhibit passion for providing the highest level of customer service.

• Demonstrate excellent communication skills providing clarity and instruction to staff along with clarity and responsiveness to guests, vendors, and department heads— both verbally and in writing.

• Must be willing to work alongside and help the team with their job duties as needed. 

• Demonstrate excellent time management skills.

• Maintain a professional appearance and manner at all times. 

• Ability to lift and move heavy furniture and stand for long periods of time.

• Willingness to work long hours, irregular shifts, weekends and holidays.

• Able to stand for long periods of time, up to 8 hours or more

• Able to stoop and bend

• Able to lift up to 40 pounds from time to time

• Able to safely work with potentially dangerous chemicals and equipment

• Able to comply with safety and health code standards

• Able to handle responsibilities that require repetitive motion tasks

What’s in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

• 10% Discount on GHG outlets

• Shift meal provided per day

• Discounted hotel rates at Choice Hotels worldwide

• Parental Leave Program (Full-Time Option)

• 401K with 100% match up to 3% (Full-Time option)

• Medical/Dental/Vision  (Full-Time option)