Food and Beverage Manager (Banquets)

Company Description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself.  Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains.  Stanly Ranch offers a rare ownership opportunity consisting of a limited collection” of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas.  The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences.  Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Job Description

Step into a leadership role where your passion will be the foundation for inspiring your team to achieve operational excellence.  While this role will have a primary focus on one outlet or department, the expectation is that the manager will assist and lead across all food and beverage venues as business needs require.

The Food & Beverage Manager plays a key role in leading service excellence, guest satisfaction, and team development while upholding luxury service standards, regulatory compliance, and brand expectations.

This role will be responsible for overseeing all Banquet and Event operations to ensure flawless execution, exceptional guest service, and efficient use of resources. This role leads the banquet team, coordinates with multiple departments, and serves as a primary point of contact for clients to ensure all events meet company standards and client expectations.

The key responsibilities for this position are: Please note this is not an exhaustive list. Within the Auberge family, our team members are encouraged to find new ways to support the business, their guests, and their fellow team members.

• Plan, organize, and manage all banquet and event operations, ensuring events are executed according to Banquet Event Orders (BEOs).

• Lead, supervise, and support banquet captains and banquet team, providing direction, scheduling, and performance feedback.

• Serve as the main liaison between clients, sales/events team, kitchen, bar, and hotel management to ensure seamless communication and execution.

• Communicate directly with clients before and during events to address requests, resolve issues, and ensure overall guest satisfaction.

• Oversee room setups, service flow, and event timelines to ensure high service standards.

• Manage labor costs, staffing levels, and scheduling to align with business needs and budgets.

• Provide coaching, training, and daily leadership to food and beverage team members, through our ENRICH values

• Ensure all standard operating procedures (SOPs) are followed consistently

• Deliver exceptional guest experiences across all assigned outlets

• Monitor food and beverage quality, service standards, and presentation throughout events.

• Oversee beverage operations, including consumption tracking, compliance with alcohol service policies, and coordination with the bar team.

• Review, approve, and finalize banquet checks; ensure accurate posting of charges to master accounts.

• Ensure completion and review of event reports, distributing them to appropriate department heads and following up as needed.

• Train team members on menus, products, and service knowledge so they can confidently engage with guests

• Proactively anticipate operational needs, resolve issues, and maintain smooth service flow

• Support cleanliness, organization, and visual appeal of all food and beverage spaces

• Maintain clear, professional communication with service and management teams

• Ensure all items are properly stocked and inventory levels are maintained

The starting range for this position is $80K. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

Required Qualifications

• Current Food Handler’s Card

• RBS Training Required

• Must be of minimum age to serve alcohol.

• Minimum 2 years of management experience

• Demonstrated ability to lead by example and provide excellent customer service

• Strong communication and organizational skills

• Basic computer skills

• Ability to multitask with strong attention to detail

• Ability to thrive in a fast-paced environment

• Team-oriented mindset

• Demonstrates initiative and follow-through

• Ability to work a flexible schedule, including weekends and holidays, according to department needs.

• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Preferred Qualifications

• Minimum of 3–5 years of banquet or food & beverage management experience preferred.

• Prior experience as a Banquet Captain or supervisory role strongly preferred.

• Bilingual (English/Spanish) preferred.

• Strong leadership, organizational, and communication skills.

• Proven ability to manage multiple events simultaneously in a fast-paced environment.

• Knowledge of food and beverage operations, service standards, and alcohol regulations.

• Strong problem-solving and decision-making skills.

• Education: High school diploma or equivalent

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs.  While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.  With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. 

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.