Description

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal. We are currently seeking a Lead Cashier for our Napa facility.

This position leads in cashier training of new cashiers and sales floor staff. Ensures all cashiers are greeting customers as they arrive and depart. Ensures cashiers are providing customers with fast, friendly, and accurate service at point of sales counter. Ensure cashiers are thanking customers for their purchase. Responsible for processing customer sales and returns, ensures accurate change, and balances cash drawer. Trouble shoots and provides solutions to impress customers. Responsible for facility banking including deposits are done daily and taken to the bank and proper change is on site at all times. Works with Operations and Store supervisor to ensure aisles are ready for daily zero scan.

KEY RESPONSIBILITIES:

Trains all new cashiers and floor sales on our POS system
Ensures all cashiers correctly process customer sales and returns
Ensures all POS stations are clean, organized and have proper inventory of supplies
Ensures phones are answered timely, professionally, and are transferred to the correct department
Ensures customers are informed Central Valley account opportunities for larger sales
Ensures store banking is completed and deposited daily
Ensures proper change funds are on site daily
Observes store areas for safety, potential theft and security risks
Writes Schedules for sales floor with Store Supervisor
Opens and closes facility when scheduled
Maintains current knowledge of company products and their locations in the store/yard
Attends weekly leadership huddles
Attends safety meetings regularly.
Performs other duties as assigned.

Requirements

KNOWLEDGE/SKILLS:

Exceptional customer service skills
Outstanding communication skills
Problem solving abilities
Proficient in math
Basic computer skills
Construction, electrical, plumbing, painting or landscaping highly desired

EDUCATION/EXPERIENCE:

Highschool diploma or GED preferred
2 years Cashiering experience
Retail sales and service a plus
Bilingual a plus

Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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