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Customer Service Representative

1-800-Plumber +Air of DuPage County
Posted 18 days ago, valid for 17 days
Location

Naperville, DuPage 60540, IL

Salary

Competitive

Contract type

Full Time

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Benefits:
  • Bonus based on performance
  • Opportunity for advancement
We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers.
 
Requirements:
  • Make a call based on the leads and greet visitors then win the confidence of the customer by booking an appointment. 
  • Perform clerical and mail processes
  • Take inbound calls being the first impression for the customer.
  • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
  • Make sure the phone is answered by the 3rd ring using the approved greeting each time.
  • Technician Scheduling for Plumbing and HVAC  
  • Handles Invoice Process
  • Enable calls to answering service at end of day.
  • Additional duties as directed by owners/manager
 
Other requirements:
  • Clean Background
  • Pass Drug Test
  • Reliable Transportation
  • Active Cell Phone
  • Valid Driver’s License
 
 



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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