Customer Service Representative

Description

Customer Service Representative – Grande Aire Services (Bonita Springs, FL)

Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team.

What We Offer

• $17–$20/hr. (experience-based)
• 100% Employer-Paid Medical Insurance
• Dental, vision & life insurance
• Paid time off
• 401(k) with company match
• Referral bonuses & employee discounts

What You’ll Do

• Answer high-volume inbound calls
• Convert inquiries into scheduled service appointments
• Set up and maintain customer records in ERP
• Coordinate and dispatch appointments
• Promote services and assist across communication channels
• Handle customer concerns with professionalism
• Support basic accounts receivable tasks

What You Bring

• 1+ year call center or high-volume customer service experience preferred
• Strong communication, organization, and multitasking skills
• A positive, service-driven attitude

Location: 3963 Bonita Beach Rd SW, Bonita Springs, FL 34134

Apply now to join a respected, long-standing team and grow your career with us!