Installation Manager - Naples

Job DetailsJob Location: Naples - Naples, FL 34109Storm Smart is one of the largest manufacturers of storm protection products in the America’s. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America’s fastest-growing privately held corporations.  Since our start in 1996, we have helped over 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.    Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.   We also offer the following:  Competitive Pay  Health, Dental and Vision  Company-paid Group Life Insurance  Paid Time Off  Holiday Pay  Generous 401(k) plan that includes a 4% employer match.  Tuition reimbursement  Company-paid Short Term Disability Plan  Critical illness, Hospital Indemnity, and Accident plans  Volunteer Time Off  Parental Leave    At Storm Smart, our success depends on people, productivity, and procedures.     The Installation Supervisor is responsible for leading and overseeing daily field installation operations to ensure Storm Smart products are installed safely, efficiently, and to the highest quality standards. This role supervises installation crews, coordinates schedules and resources, and serves as the key point of contact between installers, operations leadership, and customers. The Installation Supervisor ensures jobs are completed on time, within scope, and in compliance with company procedures, building codes, and safety regulations, while actively coaching and developing installers to drive performance, accountability, and continuous improvement.    Key Responsibilities & Duties:     Field Leadership & Crew Management  Supervise daily activities of installation crews across assigned territories or branches.  Lead, coach, train, and mentor installers and helpers to drive performance, quality, and safety.  Assign jobs, set clear expectations, and ensure crews are properly staffed, equipped, and prepared.  Conduct ride-alongs, job site visits, and performance evaluations.  Project Execution & Quality Control  Oversee installations from start to finish, ensuring work meets Storm Smart quality standards, engineering specifications, and customer expectations.  Inspect completed work, address deficiencies, and ensure timely corrections.  Troubleshoot installation challenges and provide technical field support.  Ensure proper documentation, photos, and close-out requirements are completed accurately and on time.  Safety & Compliance  Enforce OSHA regulations, company safety policies, and site-specific safety procedures.  Conduct job site safety audits and lead toolbox talks.  Ensure crews consistently use proper PPE, tools, and equipment.  Investigate incidents, near misses, and property damage, and support corrective actions.  Scheduling & Cross-Functional Coordination  Partner with Scheduling, Warehouse, Electrical, and Operations teams to align labor, materials, and timelines.  Support workload planning, crew utilization, and daily route efficiency.  Proactively communicate delays, scope changes, and resource needs.  Customer Experience & Brand Representation  Serve as a field escalation point for customers and resolve issues professionally and in a timely manner.  Ensure installers consistently represent Storm Smart’s brand, values, and service standards.  Support complex installations, inspections, and job walk-throughs.  Represent Storm Smart’s professionalism across all job sites and community interactions.  Performance, Reporting & Continuous Improvement  Monitor productivity, quality, rework, callbacks, and safety metrics.  Identify training needs and recommend operational and process improvements.  Support new hire onboarding, certifications, and installer development pathways.  Provide regular updates to Operations leadership on crew performance, field conditions, and improvement opportunities.      To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.    Required Skills/ Abilities:       Proven ability to lead, coach, and hold installation teams accountable  Strong knowledge of construction and installation practices, tools, and materials  Ability to troubleshoot field issues and provide hands-on technical guidance  Commitment to job site safety, OSHA compliance, and quality standards  Strong organizational skills with the ability to manage multiple crews and priorities  Effective verbal and written communication with crews, leadership, and customers  Customer-focused, solution-oriented, and professional in the field  Comfortable using mobile devices, field technology, and basic reporting systems  Results-driven, dependable, and decisive with strong problem-solving skills      QualificationsEducation/Experience/Licenses/Certifications:    High school diploma or GED required; technical or trade school training preferred  Minimum of 5 years of installation or construction experience, with prior lead or supervisory experience strongly preferred  Demonstrated experience supervising crews, coordinating job sites, and ensuring quality and safety standards  Strong working knowledge of construction methods, tools, and job site safety practices  Experience with residential and/or commercial installations preferred  Proficient with mobile technology, work order systems, and basic reporting tools  Valid driver’s license with a clean driving record required (must meet company insurance standards)    Work Environment:     The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. A reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.  The work environment for this position predominantly involves construction sites, where the employee can expect exposure to fluctuating noise levels ranging from moderate to loud, as well as exposure to various weather elements.    Physical Demands:     The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to work in, on, around, over, and under fixed equipment and machinery; to work from lifts, ladders, and scaffolding; to manipulate heavy equipment, tools, and supplies, and/or exert 70 lbs.; to concurrently manipulate multiple controls and machinery; to work in hazardous or irritating environments, confined spaces, and adverse weather or temperature conditions, to wear and work in personnel protective equipment.  Storm Smart is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is our policy to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.