Selling Advisor - By Appointment

Job Description:

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE: 

By Appointment Style Advisors are Saks Fifth Avenue sales Associates that have established deep relationships with clients and maximize sales opportunities by driving repeat business by appointment only with their clients. They consistently deliver memorable shopping experiences to all clients by planning their appointments to maximize results.

• Existing 1 million dollars+ Fifth Avenue Consultant that can no longer maintain a full-time schedule.

• Hold a client book that can maintain a minimum of one-in-person appointment per month

• Able to facilitate appointments and maintain business independently

• Knowledgeable of store layout, current merchandise assortment and able to direct Customers to the appropriate area

• You maximize every appointment with a client to address their fashion needs and those of the client's network

• You inform clients of in-store events to enhance their experience of Saks and increase engagement

• You diagnose client spending and identify opportunities to increase engagement and wallet share

• You model all Saks Fifth Avenue Service Principles to both the internal and external customer

• You focus all efforts on providing an exceptional experience to drive loyalty

• You educate clients on store services to ensure they are able to enjoy all Saks has to offer

• You exceed the customer’s expectations in addressing their needs and always put the customer first when resolving issues

• You build your personal brand as a fashion authority through proactive marketing and outreach

• You use multiple channels of technology to strengthen existing relationships and drive new client acquisition

• You use clienteling tools to stay connected with the client and make targeted recommends based on shopping history and preferences

• You use technology to deliver 24/7 service

• You take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential

You Also Have:

• Established, highly productive Style Advisor with base of high-value clients interested in shopping by appointment. This individual has demonstrated consistent sales performance with results in achieving and exceeding established sales goals.

• Effective interpersonal, verbal and communication skills.

• Ability to work effectively using available technology such as electronic register and clientele systems, computers, social media, etc.

• Demonstrates commitment and follow-through, attention to detail, initiative, and exemplary customer service.

• Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multi-tasking with minimal supervision.

As The By Appointment Style Advisor, You Will:

Create a Welcoming Environment

• Conduct client appointments at the Fifth Avenue Club exclusively

• Provide in service appointments a minimum of once a month

• Not exceeding an average of 20 hours weekly

• Maintain an active volume of $500,000 or more yearly

• Maintain a monthly touch base with Club manager to evaluate goals, learn new products and assess performance

• Stay up to date on store layout, current merchandise assortment and able to direct Customers to the appropriate area

• Ad hoc responsibilities as needed

Elevate Shopping Experience

• Be able to quickly assess customer needs in terms of: special occasion, vendors/product of interest, and how much time customer has, etc.

• Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a customer to further personalize and enhance their shopping experience

Problem Solve

• Demonstrate a high level of energy and the ability to multi-task in a fast-paced environment

• Be able to understand a customer's concerns and quickly determine solutions with limited supervision

WHAT YOU WILL BRING: 

• Motivated with an ability to set and achieve sales goal 

• Experienced with technology and has experience selling to clients using digital tools 

• Styling, fashion, and fashion retail experience  

• Commission sales experience  

• High School Diploma / equivalency required 

• A flexible work schedule 

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store directly.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@saks.com.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.