Facility Operations Center (FOC) Operator (Nashville, TN)

As a Facility Operations Center Operator, you provide frontline monitoring and coordination for OCI’s critical facilities. This role is responsible for detecting issues early, executing response playbooks, and maintaining real-time situational awareness. In this role you are independently responsible for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics—directing component upgrades and infrastructure changes to optimize data center efficiency and stability.

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