Senior Facilities Representative (Onsite)

Job Title:

Job Description

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Sr Facilities Representative  position at Concentrix is just the right place for you!

As a Sr Facilities Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE 

As a Sr Facilities Representative, you will:

Facilities:

• Assembles & Installs whiteboards, pictures, shelves and other wall hangings and furnishing products
• Performs and co-ordinate with trades regular emergency generator testing and fueling & HVAC repair
• Performs and co-ordinates with trades and technicians, fire systems service, repair, testing and inspections
• Respond to all Facilities critical equipment alarms during regular hours and after hours
• Applies paint to building interiors, equipment, fixtures, paint or stain cabinets, doors and woodwork, filling in and/or smoothing drywall surfaces
• Replaces minor electrical fixtures such as fuses, sockets and switches – arranges for servicing and repair
• Assist in occasional janitorial functions
• Moves, repairs and/or replaces office furniture and equipment
• Orders, stores and distributes maintenance, janitorial and office supplies
• Co-Ordinates repair of security cameras, magnetic locks and card readers
• Spreads salt and shovels snow from walkways and entrances
• Assists operations in preparation for special events
• Identifies and corrects safety hazards
• Installs, maintains and repair plumbing fixtures including clogged drains, sinks, urinals and toilets, replaces washers/leaky faucets and flush valves.
• Participates and works with joint health and safety committee
• Develops, implements and maintain energy savings programs with operations

Administration:

• Track and document expenses
• Monitor invoices and ensure payments are on time
• Work with vendors to obtain quotes for work, input in the Purchase Order system
• Track building asset lists and equipment
• Proficient in Outlook for email

Security:

• Control of general access to the facility. Monitoring of security cameras and review of daily security logs
• Photograph all new employees & create security badges
• Activate and deactivate Visitor cards, temporary employee cards and employee cards
• Trouble shoot or manipulate security doors and equipment
• Generate attendance reports for Management
• Trouble shoot and repair security systems
• Generate monthly card holder audits and match to HR active lists
• Escort Visitors/Contractors inside the building.
• Respond to all security alarms during business hours and after hours
• Investigate and report all security issues
• Assist reception with monthly card audits on all temp employee and visitor badges
• Monthly inspection on all fire safety equipment and log findings
• And additional duties directed by leadership, deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sr Facilities Representative role include:

• 1-3 years of experience in building maintenance or facilities operations.
• 18 Years of age or older with a completed High School Diploma or GED required
• Strong knowledge of building maintenance procedures, safety principles, and trade practices.
• Familiarity with fire safety systems, emergency power systems, and HVAC operations.
• Basic computer proficiency including data entry, record keeping, and Microsoft Office tools.
• Knowledge or experience with Building Management Systems (BMS) is a plus.
• Demonstrated mechanical aptitude and ability to perform semi-skilled trade work.
• Ability to read blueprints, schematics, and construction drawings.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Valid driver’s license and access to a motor vehicle.
• Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU
 

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary for this position is $24.00/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey 
• A modern, state-of-the-art office setting with advanced technologies and a great team
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU! 
 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.  The deadline to apply for this position is: May 27, 2025.

ACKNOWLEDGEMENTS:

Physical and Mental Requirements
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity
 

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation
 

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence
 

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

Location:

Language Requirements:

Time Type:

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE