Admissions Coordinator

Your experience matters 

At Ascension St. Thomas Rehabilitation Hospital is we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

 What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off 

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

And much more...

Job Summary:
The Admissions Coordinator will work under the direction of the Director of Business Development and be responsible for patient admissions, insurance verification and other insurance verification duties as directed.   This individual will be responsible for obtaining the necessary demographic information of the patient which may require interviewing patients or their representatives. This position is also responsible for preparing/processing admitting forms and keeps abreast of all new insurance updates and regulations.  Direct supervisory for all admissions associates.

Essential Functions: 

Leads the admissions office process in IRF sites.

Direct supervisory role of all hospital admission associates.

Coordinates all facility tours provided to potential patients and guests – providing outcomes and clinical data pertaining to their specific needs.

Ability to independently make decisions on prioritization of processing referrals and insurance authorizations based on clinical readiness.

Compiles reports on patient outcomes data for liaisons and partner healthcare centers.

Attends Hospital-wide operations meetings to report on potential admissions, patient needs, and pipeline information.

Maintains open communication with liaisons and internal staff regarding bed availability and staffing.

Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission.

Collect and record all information necessary for admitting patients.

Immediately notifies appropriate rehab liaison to perform a clinical evaluation.

Communicates admission status and coordinates all aspects of rehab admission.

Pre- Admit all patients into appropriate EMR/Billing system – obtain correct demographic, clinical, and insurance information.

Contact patient’s insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay and if pre-certification is required, in order to complete Insurance Benefit Verification form.

Obtain Pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits.

Answers telephone promptly and courteously, providing information and completing all referral/intake forms as appropriate for each call.

Notifies appropriate departments of patient’s anticipated admission date/time.

Notifies the appropriate personnel of the anticipated arrival time of all inpatients

Other duties as assigned.

Education/Experience: High School Diploma required.  Some college preferred.

Qualifications:

Minimum of 2 years of experience in Admitting and/or medical insurance preferred.

Experience in handling patient admissions preferred.

Extensive knowledge of insurance and their benefits and admitting forms.

EEOC Statement:

Ascension St. Thomas Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.