Lead Catering Supervisor, Bridgestone Arena

Delaware North Sportservice is searching for a full-time Lead Catering Supervisor to join our team at Bridgestone Arena in Nashville, Tennessee. As Lead Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Delaware North is the concessions and retail partner at Bridgestone Arena dating back to 1996. The multipurpose venue is home to the NHL's Nashville Predators. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.

• Train and supervise catering team members
• Ensure all food preparations, presentations, and service meet company standards
• Ensure responsible alcohol service and report any violations
• Assist in preparing, coordinating, and executing contracts while building client relationships with internal and external groups
• Assists with booking, set-up, and tear-down, and full execution of catered events
• Answer guest questions and resolve guest complaints
• Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked

• Minimum of six months' experience in hotel, full-service restaurant, catering facility, or club environment required
• Detail-oriented with strong organizational and leadership skills
• Ability to work accurately, efficiently, and courteously in a high-pressure environment
• Ability to effectively communicate with guests, and retain and communicate menu information and service preferences
• Basic math skills to accurately account for cash and inventory
• No college degree required
• Experience using Microsoft Word, PowerPoint, Outlook, and the ability to learn catering software

• Ability to lift up to 35 pounds for set-up, service, and clean up.
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
• Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.
• May be required to work in confined and/or narrow spaces.