Lead Principal Product Manager

At Oracle Cloud Infrastructure (OCI), we are building the next generation of cloud services that power mission-critical workloads for customers around the world. OCI combines the agility of a startup with the scale, reliability, and customer focus of one of the world’s leading technology companies.

Cloud Hardware Support (CHS) plays a critical role in maintaining the health, availability, and operational readiness of OCI’s global data center infrastructure. As OCI continues to grow, CHS is investing in modern software platforms that simplify operational workflows, improve technician productivity, increase automation, and provide actionable insights across data center support operations.

We are seeking an IC5 Product Manager to own a major strategic product area within CHS software. This role will define the product vision, roadmap, requirements, and execution strategy for platforms that support task management, guided workflows, inventory and logistics integration, operational analytics, workforce planning, collaboration, and data-driven decision-making. The product scope aligns to a unified operational experience where technicians, managers, support teams, and engineering partners can execute work through a single, intelligent system of engagement.

As a Principal Product Manager, you will translate operational needs, user feedback, technical constraints, service reliability requirements, and business priorities into a coherent product strategy. You will partner closely with engineering, operations, technical program management, data science, service teams, and infrastructure stakeholders to define what we build, why it matters, and how success will be measured.

This is a high-impact individual contributor role for a product leader who can operate from executive-level narrative to detailed product requirements. Success in this role means CHS teams have simpler workflows, clearer operational visibility, stronger automation, more reliable execution, and better data to support continuous improvement at cloud scale.

The ideal candidate has deep experience with enterprise software, cloud infrastructure, operational platforms, workflow systems, analytics products, or internal tools used by large distributed organizations. You are comfortable working in ambiguous environments, driving alignment across teams, making prioritization tradeoffs, and delivering products that improve operational efficiency, reliability, and user experience.
 

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