Manager, Outside Sales

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: 

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Key Responsibilities: 

• Hire, train, and manage all sales staff in the Area. This could include Residential Sales Consultants, Sales and Service Coordinators, as well as Commercial Account Managers within your branch or assigned branches.
• Administer and implement the compensation plan in support of the Area’s sales goals
• Manage KPI’s for the Area
• Conduct regular ride-alongs with sales staff to review policy, procedures, and to benchmark best practices.
• Ensure adherence to pricing strategy set by the Region and Service Experts.
• Grow revenue for multiple departments including variable margin dollars.
• Grow Membership sales.
• Provide Lead Generation through all points of customer contacts, including self-generated leads for Sales Consultants, Commercial Account Managers, and Tech turns.
• Provide leadership, direction, and support to the sales team and others in the Area in order to drive Service Experts’ sales strategy.
• Other duties as assigned.

Desired Skills and Qualifications: 

• Bachelor’s Degree or equivalent work experience.
• Must have a minimum of five years’ experience within a sales-focused capacity, preferably with prior sales leadership and management responsibilities.
• Ability to coach, counsel, train, and motivate a team of employees.
• Excellent computer skills including MS Office Suite.
• Prepared and available for travel, as required, to the various branches located within the assigned Area of responsibility.
• Exceptional written, verbal, interpersonal, and organizational skills.
• Adept at managing and leading a sales team to drive business results and to surpass budget goals.
• Consultative and collaborative selling approach.
• Ability to identify individual and performance deficiencies and/or opportunities at the branch and implement solutions.
• Ability to analyze pricing (relative to broader, competitive situations and ability to drive high-margin dollars).