Market Manager - Turf Masters Lawn Care

The Market Manager is responsible for overseeing the overall operations, profitability, and strategic direction of the lawn care and chemical services across multiple branches.  

Education:  

• Bachelor’s degree in business management, horticulture, or a related field or equivalent experience is required. 

• Master’s degree or relevant certifications (e.g., in business management or industry-related areas) is a plus.  

Experience:   

• Minimum of 7 years of experience in the lawn care, landscaping, or chemical services industry, with at least 5 years in management. 

• Proven experience in managing large teams, driving revenue growth, and overseeing complex operations across multiple locations in a geographical area (preferred). 

• Experience with P&L management, budgeting, and strategic business planning. 

• Obtaining and maintaining applicator license(s) by applicable state(s) is required.  

Skills:  

• Strong leadership, communication, and interpersonal skills.  

• Proven ability to develop and execute business strategies that drive growth and profitability. 

• Strong financial acumen with experience managing budgets and ensuring cost control. 

• Exceptional problem-solving, decision-making, and organizational skills. 

• Excellent customer service and client relationship management abilities. 

• Proficiency in Microsoft Office Suite, CRM systems, and business management software. 

• Excellent organizational, time-management, and problem-solving abilities. 

• Knowledge of operational best practices and continuous improvement strategies. 

• Proficiency in Microsoft Office Suite, scheduling software, CRM systems, and inventory management tools. 

• Strong financial acumen, including budget management and cost control. 

• Strong knowledge of safety and compliance regulations in the lawn care and chemical services industry.  

General Responsibilities: 

• Supervise the management of daily field operations, ensuring all services are completed on time, within budget, and to the highest standards of quality. 

• Lead, manage, and motivate a team of branch/operational managers to ensure they meet performance and quality goals.  

• Oversee the management of scheduling, ensuring optimal route planning and resource utilization to maximize efficiency and minimize operational costs. 

• Responsible for management of branch inventory (chemicals, tools, and equipment).  

• Monitor service delivery to ensure that customer expectations are met, resolve service issues promptly, and ensure high levels of customer satisfaction.  

• Continuously evaluate and improve operational processes to increase efficiency, reduce costs, and enhance the overall customer experience.  

• Report performance results to senior management and implement corrective actions as necessary. 

• Develop and manage multiple branch budgets, focusing on cost control and maximizing profitability across a market. 

• Ensure that the company adheres to all local, state, and federal regulations regarding pesticide use, chemical application, and worker safety. Manage audits and inspections to maintain compliance.