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Night Audit Supervisor

NASHVILLE DOWNTOWN HOTEL LLC
Posted 2 months ago, valid for a month
Location

Nashville, TN 37242, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position is for a full-time guest service representative at the Hilton Nashville Downtown in Nashville, TN.
  • Candidates should have a minimum of 2 years of experience in a similar role, preferably in hotel operations.
  • The job involves verifying guest accounts, balancing departmental income, and ensuring timely billing and collection of revenue.
  • The role requires proficiency in computer systems such as Excel and entails auditing the work of front desk agents and managing various reports.
  • Salary for this position is competitive and commensurate with experience, reflecting the responsibilities of the role.

Job DetailsJob Location: Hilton Nashville Downtown - Nashville, TN 37201Position Type: Full TimePosition Overview:  Provides guest service at the front desk while using standards of service.  Verify accuracy of guest accounts by balancing departmental income, run computerized update and compile, mathematically verify and record all revenue produced by the hotel’s operation.  Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures Essential Job Functions: Review all Front Desk agents’ work. Audit and reconcile if necessary post any corrections. Separate the work accordingly and balance all work, using computer systems, i.e. Excel Verify that all F&B outlets are closed and run an Open Check Report to verify that there are no open checks Print necessary reports; Close end of the day on all applicable computer systems Reconcile outlet work and separate the checks by type of payment Ensure that all rebates are properly logged Ensure the house hospitality checks post and correct for balancing purpose but must be separated Log house charges and close accounts Organize and compile paperwork as needed Timely and appropriate communication with management and local authorities during an incident or emergency. Represent hotel management during the graveyard hours. Other duties and responsibilities as assigned The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples. Responsible for receiving, processing and investigating complaints made per the existing harassment policy. Qualifications




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