Operations Administrator

POSITION SUMMARY

We are seeking a highly organized and detail-oriented Operations Administrator to support our growing team in concert promotion. This role plays a key part in ensuring smooth tour operations by managing artist and venue contracts, payments, insurance requirements, and general administrative tasks. The ideal candidate is a meticulous professional with a strong ability to organize and maintain essential documentation, track tour expenses, and collaborate with multiple stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

Administrative & Organizational Support

• Maintain and organize digital files related to contracts, insurance documents, and financial records.

• Assist in coordinating operational details for tours and events, ensuring deadlines are met.

• Work closely with the operations and finance teams to audit tour expenses and reconcile accounts.

Contract & Financial Management

• Review and manage artist and venue contracts, ensuring compliance with company policies and expectations.

• Track and process artist and venue deposit payments, coordinating with internal finance teams.

• Annotate contracts and maintain accurate records of contract terms, payment schedules, and obligations.

Insurance & Compliance

• Request and manage insurance certificates for tours and shows, ensuring all required documentation is in place.

• Track and audit tour expenses to ensure accuracy and alignment with budget expectations.

QUALIFICATIONS

• Degree in Music Business, Finance or Accounting preferred

• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.

• Experience with contract management and document review preferred.

• Basic understanding of financial processes, including payments, audits, and expense tracking.

• Knowledge of insurance requirements for events or live entertainment is a plus.

• Proficiency in Microsoft Office, Google Drive, and file management systems.

• Ability to work independently while collaborating with multiple departments.

• Excellent written and verbal communication skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to work for long periods at a computer/desk

Reports to: Operations Manager

Employment Status: Full-time, Non-Exempt, Hybrid (In office Tuesday through Thursday)

Salary Range: $50,000 - $60,000

Benefits:

• Health, Dental, Vision and Life Insurance

• Short term & Long term disability insurance

• FSA

• HSA

• Paid time off and paid company holidays

• 401(k) plan with company match