Description

Why work for Fraport?

Fraport USA is a wholly owned U.S. subsidiary of Fraport AG, one of the largest airport operators worldwide, with airports in Germany, Greece, Peru, Brazil, India, Turkey, Slovenia, Bulgaria, China, and the USA. Fraport’s experience is the gold standard for customer-centric airport development, management and concession operation, with two of Fraport USA’s airports ranked in USA Today’s Top Ten Airports for Shopping for 2023. Fraport works closely with airport stakeholders to bring a unique, authentic sense of place to customers’ airport experiences with brilliant local food and beverage offerings, regional retail and service concessions and a host of other features that positively shape an airport encounter.

What is in it for you:

Global opportunities to grow on four continents
Paid Time Off
Best in Class Medical, Dental and Vision Insurance, 401K, Life Insurance
Career Development training and coaching
Bonus potential
A creative, exciting work environment

What You Will Be Doing:

Reporting to the Vice President of Operations, the Operations Manager will leverage their skills to optimize sales and customer experience for the Nashville International Airport concession program, ranked in the Top 10 Airports to shop by USA Today.

Requirements

Key Job Responsibilities

Serve as a liaison between airport tenants and Fraport Nashville, responsible for fostering positive tenant and peer relationships at the airport
Coordinate the construction build schedule in partnership with the corporate PMO
Provide industry expertise to tenants, driving results in product presentation, store appearance and sales growth
Ensures subtenants are in compliance with all facets of their sublease
Assists with all areas of construction project management to ensure tenant projects are completed on time
Interprets business problems and develops visualization solutions for use in decision making
Manages the day-to-day business of assigned retail and food & beverage operators for best practice service; highest quality of operational standards; and health, safety and security compliance
Performs regular operating audits on retail units, and partners with the Operator to review results, and restore negative impactors
Establishes and maintains professional relationships with users, tenants, and airport representatives
Represents Fraport USA at events, public and professional meetings
Prepares detailed reports as required
Reviews third-party contracts for compliance
Performs other related duties as required

Required Qualifications

Five years of progressively responsible operations experience in property management, food & beverage, hospitality, real estate, or airport concessions management
Minimum Three years of managing projects in a Food & Beverage/Hospitality setting

Preferred Education & Experience

Food & Beverage management experience
Experience with state and federal compliance
Vendor management
4-Year Bachelor's Degree or Associates Degree or equivalent combination of work experience
Public speaking and presentation comfortability

Licenses & Certifications

Must be able to obtain and maintain airport Security Identification Display Area (SIDA) badge.

Your Team and Working Environment

Fraport Tennessee - Nashville International Airport
You will work in a small, nimble team in an exciting airport environment while liaising with USA and occasionally global headquarters support teams
You will interact and problem solve with subtenants ranging from small entrepreneurs to multinational corporations and everything in between
You will present to and respond to Airport Authority staff
Visa Requirements: Must be legally authorized to work in the US

Physical Demands

The physical demands consist of moving from one work location to another, sitting or standing at a workstation for extended periods of time and may involve lifting objects weighing up to 25 pounds. Also, must be able to perform the physical requirements of the position with or without reasonable accommodation

Work Schedule

Work may require weekend, afternoon, evening and or holidays

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Forty percent of our program is represented by Airport Concession Disadvantaged Business Enterprises.

Learn more about this Employer on their Career Site