Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Continuing Med Educ

Job Summary:

In your pivotal role as Program Manager, you will plan, develop and execute ongoing program(s) that impacts a significant segment of the organization under occasional guidance. Your primary duties and tasks will consist of:

1. CME Activity Management: assist with gathering information for the activity approval process as needed and set up the administrative functions in Cloud CME which is our CME support platform after approval.
2. Accreditation Compliance: ensure activities adhere to the ACCME standards, OCPD policies and VUMC policies for education activities. Review promotional materials to confirm that CME information is correct. Audit activities for quality improvement.
3. Faculty & Planner Support: guide individuals through the disclosure process and documentation needs. Provide training on policies and using the CloudCME system
4. Committee Management: support membership and meeting management for the Academy for Excellence in Education and Education Development programs, support faculty leader’s initiatives, assist with communications regarding special events and meeting planning
5. Customer Service: respond to inquiries through our general inbox and triage when needed to get feedback from other team members.

If you are someone who naturally pays attention to detail and understands the importance of accuracy in a regulated environment, you are the ideal candidate. You will manage multiple CME activities at different stages, track deadlines, and ensure all documentation meets ACCME and institutional standards. OCPD is known for being a supportive, tightknit team. Therefore, being an ideal candidate, you will enjoy working with others, share knowledge freely, and contribute to a positive, solutions oriented culture.

You will work Monday-Friday with start time varying based on meetings and other obligations. You will enjoy a hybrid remote working model where you perform many of your duties remotely from home while coming into the office routinely as needed. Your on site location will float between 2525 West End Ave. & VUMC Light Hall located at 2215 Garland Ave. These locations are within a few minutes' walking distance in Nashville, TN.

WHY WORK WITH US?
1. Mission driven work with impact on patient care
2. Collaborative and tight knit supportive team culture
3. Transparency with leadership
4. Department activities focused on engagement
5. Expertise building in accreditation

DEPARTMENT SUMMARY

The VUMC OCPD team is a collaborative group that genuinely enjoys working together to support accredited education across the medical center. We help each other, celebrate wins, and take pride in the work we do. Leaders are invested in growth and mentorship, make sure everyone feels valued, and create an environment where we can do great work and have fun along the way.

KEY RESPONSIBILITIES
• Oversees the creation, coordination and execution of the program.
• Provides budgetary management to the program.
• Provides training and guidance for individuals supporting the program.
• Promotes growth and expansion of the program.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Program Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
• Financial Processes (Intermediate): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Process Improvement (Intermediate): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Peer Leadership (Intermediate): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
• Networking (Intermediate): Build relationships through industry contacts, professional organizations and individuals.
• Quality Management (Intermediate): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Learn more about this Employer on their Career Site

Program Manager - HYBRID