Property Manager III

Position Open: April 21, 2026

Position Close: Until Filled

Metropolitan Development and Housing Agency (MDHA)

Nashville, TN

MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville. 

MDHA employs over 300 staff members, has a budget of $200 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency.

Position Summary

The Property Manager III is responsible for leading, planning, directing and overseeing the management operations for one or more of the agency properties; managing the properties in an efficient, cost-effective manner, in compliance with applicable rules and regulations; and providing a quality, well-maintained housing community for the residents.

Key Duties and Responsibilities

Financial Management

• Reviews proposed annual budgets with Maintenance Supervisor and Area Property Manager, reflecting on previous budget
• expenditures, forecasting future revenue and expenses and analyzing market data relating to budgets; aggressively take
• actions to ensure property meets or exceeds established net profit objectives;
• Reviews Monthly budget to actual variance analysis in a timely manner to ensure that expenses are constantly in line with
• projected expenditures for the property;
• Work in conjunction with Area Portfolio Maintenance to prepare each property’s 5-year capital need assessment prior to Area
• Property Manager review;
• Reviews property inventory and capital needs assessments annually;
• Conducts quarterly market analysis to maintain marketing and concession strategies for mixed income property; ensure
• proper and correct pricing of market rate rental units.
• Reviews/approves P2P invoices; monitor and maintain purchasing controls at the property;
• Submit any project improvements for approval by the Area Property Manager;

Compliance

Leadership / Supervision

Tenant / Property Management

• Work closely with Leasing Staff ensuring that established occupancy targets are reached and maintained;
• Provide exceptional customer service to prospective tenants, vendors, and coworkers;
• Coordinates social activities with on-site management to ensure resident satisfaction and retention;
• Ensure that all assigned personnel comply completely with established quality control and tenant satisfaction standards;
• Responsible to handle or ensure that all tenants complaints are resolved professionally and in a timely manner ensuring that a win-win
• solution results and that both the tenant and the company are satisfied with the outcome;
• Conduct monthly site visits and inspect all reported vacancies followed by submitting reports to Central Office;
• Monitor the implementation of initial marketing and lease-up efforts for new properties ensuring that all units are leased in compliance with all
• regulatory agreements;
• Assesses physical condition of properties, makes recommendation for physical improvements;
• Articulate clearly and accurately when communicating with other departments of the agency, federal, state and local governments, and
• private investors and other customers.
• Assess property security requirements and recommend changes as necessary

Interpersonal Skills

Proficiency at multi-tasking, demonstrated expertise in managing multiple complex projects simultaneously in addition to managing day to day operations, results oriented, Self-starter that has displayed the ability to excel in an unstructured environment and complete tasks according to deadlines. Strong verbal/written communication skills, ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public, ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements, must have the ability to perform a variety of tasks simultaneously in an accurate and timely manner; considerable skill in problem solving, conflict resolution, and dealing with confidential information/situations.

Technical Expertise

Knowledge of Management policies and procedures, knowledge of Department of Housing and Urban Development ("HUD") rules and regulations, Fair Housing Laws, Tenant Law, OSHA standards, REAC, basic knowledge of building maintenance, fire prevention and liability reduction principles, ability to perform mathematical calculations, effective use of Property Management software, knowledge of third party nonprofit agencies that provide assistance and services to residents; working knowledge of Federally assisted housing regulations; ability to maintain required records such as tenant files, vacancy reports, etc. ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.

Resilience 

Willingness, mental and physical ability to perform the duties involved in this classification. The ability to perform work with or without accommodation requires the ability to sit, stand, and walk; dexterity of the hands; clarity of vision, speech, and hearing; the power of observation; and other physical duties as required.

Financial Knowledge

Knowledge and ability to manage the financial operations for property administration.

Bachelor’s degree in business administration, Real Estate, Finance, Accounting, or related field and (3) years of experience in multi-family property management. Basic knowledge of programs and procedures relating to property management for assisted properties, Low Income Housing Tax Credit, and other related federal housing programs or a combination of education and work experience that meet the requirements of the KSAs for this position. 

Valid Tennessee driver’s license, Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS) Certified Financial Specialist (CFS), Certified Blended Occupancy Specialist (BOS) Certified HOME Compliance Specialist (HCS)