Sr. Manager, Procurement Operations

The Senior Manager, Procurement Operations – Android Products will be accountable for leading procurement strategy, execution, and optimization of end-to-end (E2E) processes across the Android mobile device ecosystem. This role ensures procurement operations align with Financial, Compliance, SCM, Product, and Client objectives, while driving efficiency and innovation in sourcing Android devices from carriers, auction platforms, and other third-party suppliers.

Key focus areas include:

• Strategic sourcing of Android devices from carrier auction platforms and alternative channels
• Third-party supplier management through structured Quarterly Business Reviews (QBRs)
• Optimization of procurement processes, invoicing, and supplier integration
• Support for new product introductions and client/program launches
• Performance monitoring against KPIs/SLAs for procurement cycle times, supplier responsiveness, and cost savings

This position requires a proven ability to manage complex global procurement processes, lead cross-functional teams, and proactively intervene to ensure results. Domestic and international travel will be required.

Duties & Responsibilities

• Develop, launch, and optimize procurement strategies for Android mobile devices across carriers, auctions, and third-party suppliers
• Lead sourcing efforts through carrier auction platforms and other marketplaces to secure mobile devices at competitive terms
• Drive continuous improvement with both project-focused and daily procurement operations initiatives
• Lead structured Quarterly Business Reviews (QBRs) with third-party suppliers to evaluate performance, compliance, and opportunities
• Train and hold stakeholders accountable for adherence to procurement processes and standards
• Conduct monthly and quarterly operational meetings with defined cadence
• Update SOP documentation and ensure compliance with requirements
• Identify procurement process failures, determine root causes, and implement corrective actions
• Discover opportunities to positively influence KPIs, supplier relationships, and strategic objectives
• Act as liaison between carriers, auction platforms, suppliers, and internal stakeholders, building project plans and collecting key information
• Lead cross-functional projects to ensure timely completion of procurement-related process changes or implementations
• Develop and support pilots to validate new sourcing strategies or supplier partnerships
• Ensure compliance with corporate, regulatory, financial, and industry best practices
• Perform rotational procurement audits focusing on supplier performance and auction platform efficiency
• Support other SCM business needs as required

 Key Performance Indicators (KPIs)

• Auction Sourcing Efficiency:
  • % of total Android devices procured via carrier auction platforms (target: 20–30%)
  • Average cost savings achieved vs. direct OEM or wholesale sourcing (target: 10–15%)
• Supplier Performance:
  • Supplier compliance rate with contractual obligations (target: ≥95%)
  • Improvement in supplier responsiveness measured by SLA adherence (target: ≥90% on-time delivery)
• Procurement Cycle Time:
  • Average time from auction purchase to device availability in supply chain (target: ≤7 days)
• Financial Impact:
  • Annual procurement cost reduction (target: ≥8% year-over-year)
  • Reduction in invoice discrepancies with suppliers (target: ≤2%)
• QBR Outcomes:
  • % of suppliers with measurable improvement plans post-QBR (target: 100%)
  • Supplier satisfaction and partnership growth metrics

 Knowledge, Skills & Professional Competencies

• 8–10 years of experience in telecommunications or mobile device procurement,
• Bachelor’s degree in Business or related field
• Demonstrated ability to lead global cross-functional teams and manage direct reports
• Strong oral and written communication skills, including presentations and supplier negotiations
• Ability to influence at multiple organizational levels and with external partners
• Proven self-starter with proactive, creative problem-solving skills
• Expertise in diagnosing and solving complex procurement challenges with detailed analysis
• Experience managing supplier integrations, carrier auction platforms, and procurement systems
• Understanding of differences between carrier auctions, wholesale suppliers, and direct OEM sourcing
• Ability to manage offshore resources effectively
• Skilled in distilling procurement requirements into actionable items for cross-functional teams
• Proficiency with business software (Visio, PowerPoint, Word, Excel)
• Strong analytical, strategic thinking, and change management skills
• Track record of overcoming barriers and delivering measurable procurement results
• Ability to build and maintain global supplier relationships across diverse organizations
• High standards for quality, compliance, and performance