Description

Are you a hospitality professional looking to be part of a fun, hip, and dynamic team? Hotel Indigo Nashville @ the Countrypolitan in Printers Alley is seeking a Night Auditor to assist our front desk team.

About Us: Hotel Indigo Nashville @ the Countrypolitan is more than just a hotel; it's an experience. We focus on connecting our guests with exceptional experiences in a cool and vibrant atmosphere. Our culture is people-focused, data-driven, and accountable to our guests and clients.

Summary:

Starting Pay: $21-$23

Full-time

The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests.

Duties & Responsibilities:

Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the current status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Additional tasks may be assigned at any given time

Requirements

Requirements

Qualifications:

High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available

Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Learn more about this Employer on their Career Site