Job DetailsJob Location: Frank Hyundai - National City, CA 91950Job Category: AutomotiveFrank Motors Group been calling San Diego home for over 100 years, one of the oldest continuously operated family businesses in our area. It's a story of hard work, perseverance and caring for the community. We recognize top talent and believe in promoting from within & advancement across the entire group. Almost 10% of our employees have been with us for over 20 years! We Offer: Flexible scheduling on small teams Commission bonuses Competitive Compensation Packages Mentorship and coaching Excellent Opportunities for Career Growth Ongoing training 401k Full insurance RESPONSIBILITIES: Assist Service Advisors Interact with customers everyday by following up over the phone after a Service Appointment Listen to the customer, answer their questions, and direct customers appropriately as they request. Schedule service appointments Advise on recommended maintenance Confirm scheduled & missed appointments Interacting with external vendors on service department inventory needs REQUIREMENTS: Must have strong a strong customer service background Must have strong good computer skills Must have excellent verbal and written communication skills Must be punctual and reliable *Please no phone calls -- a representative from Frank Motors will reach out to you directly to discuss next steps.*
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