Senior Field Service Technician

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

KITCO Fiber Optics is seeking a highly skilled and experienced Lead Field Services Technician to lead our Technical Services team in Norfolk, VA. This leadership role involves overseeing fiber optic termination, testing, troubleshooting, blown fiber installation/removal, and splicing operations across a wide range of shipboard systems and vessel classes. The ideal candidate will bring deep technical expertise, mentorship capabilities, and a commitment to excellence in supporting mission-critical naval communications infrastructure.

Key Responsibilities
As a Lead Technician, you will be expected to:

• Lead and coordinate field service operations, ensuring quality and efficiency across all fiber optic tasks
• Mentor and train junior technicians in termination, testing, and troubleshooting procedures
• Oversee installation and removal of blown optical fiber systems, ensuring compliance with Navy standards
• Perform advanced splicing and support tasks on shipboard fiber optic networks
• Interpret complex technical drawings, wiring diagrams, and work item instructions
• Operate and guide others in the use of optical test equipment to verify cable performance
• Review and approve documentation of test and inspection results in accordance with customer requirements
• Ensure proper maintenance and calibration of termination and test equipment
• Supervise work in shipboard environments including confined spaces, heights, and varying temperatures
• Coordinate domestic and international travel logistics for field service teams
• Collaborate with project managers and engineering teams to meet deadlines and quality standards
• Perform other leadership duties as assigned to support business operations

Basic Qualifications

• High school diploma, GED, or industrial school certificate required
• Ability to obtain and maintain a U.S. Department of Defense SECRET clearance
• Must pass drug screening, physical exam, and background check for access to Navy installations
• Must be able to obtain and maintain a valid U.S. passport
• Willingness to travel, including overseas assignments
• Availability for overtime, including evenings, weekends, and holidays
• Must be available for on-call emergency tasks

Preferred Qualifications

• 5+ years of practical shipboard experience in fiber optics or electronics
• Prior leadership or supervisory experience in technical field operations
• Background in Navy IC/ET/AT/EM rates or trade school graduate
• NAVSEA fiber optic certification or ability to certify per Navy Standard Item 009-73 and MIL-STD-2042
• Proven expertise in installing, terminating, and inspecting fiber optic cable assemblies onboard U.S. Navy ships
• Advanced proficiency with optical test equipment and interpreting customer wiring lists
• Strong troubleshooting skills and ability to repair cable assemblies to meet military standards
• Excellent documentation and reporting skills

Physical Requirements

• Ability to walk, stand, sit, bend, stretch, reach, squat, and twist for extended periods
• Capable of lifting and transporting equipment and boxes weighing 30 lbs or more
• Comfortable working on ladders, in confined spaces, and aboard ships in industrial environments
• Must be able to work in conditions involving heat, humidity, noise, and exposure to dust or dirt
• Able to work aloft or over the sides of vessels when required

Benefits
We are committed to supporting our employees with a competitive and well-rounded benefits package our offerings include:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous Paid Time Off (PTO) and paid holidays
• Short-term and long-term disability (STD/LTD) coverage
• Life insurance
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee discounts
• and more!

Pay Range:

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.