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Member Service Representative

NECHES FEDERAL CREDIT UNION
Posted 2 months ago, valid for 18 days
Location

Nederland, TX, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Member Service Representative position at Neches involves delivering exceptional service to assist members with their financial needs.
  • Candidates must have a high school diploma or equivalent and at least 6 months of cash handling or equivalent experience.
  • The role includes processing member transactions such as deposits, withdrawals, and loan payments, while also balancing the cash drawer.
  • Neches, a Great Place to Work certified company with $1 billion in assets, is dedicated to supporting its employees and the community.
  • This full-time position requires a dependable individual who can work a 40-hour week with varying hours, including some Saturdays.

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

  • High School diploma or equivalent 
  • 6-months cash handling or equivalent experience
  • Ability to work well in a team environment and support the credit union’s mission and values
  • Dependable; punctual and regular attendance
      

JOB SUMMARY:

  • Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances etc.
  • Issuing money orders, cashier checks, and hunting/fishing license tags
  • Responsible for balancing drawer
  • Completing various transaction reports

Classification: Non-Exempt

Location: Nederland

Hours: Scheduled for 40-hours per week between the hours of 

Monday through Thursday 8:15AM to 5:15PM

Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM

Rotating Saturdays 6:45AM to 10:15AM




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