Shuttle Driver

The Shuttle Driver is responsible for safely transporting guests to designated locations throughout Sand Valley while delivering a professional, polished, and service-driven guest experience. Drivers provide transportation between the clubhouse, lodging accommodations, practice facilities, tennis courts, dining venues, and other resort locations. This role requires strong communication skills, sound judgment, operational awareness, and thorough knowledge of resort amenities and the surrounding area. Drivers are expected to operate safely, maintain vehicle standards, and contribute to a coordinated and efficient shuttle system.

Guest Transportation and Service

• Safely transport guests to and from designated resort locations
• Assist guests with loading and unloading luggage and golf equipment
• Provide accurate directions and respond to guest questions in a courteous and professional manner
• Maintain awareness in pedestrian-heavy areas

Communication and Coordination

• Maintain consistent communication with the dispatcher and Guest Services leadership
• Use assigned radios and communication equipment during each shift
• Follow designated routes and operational flow standards

Vehicle Standards and Safety

• Conduct pre-shift and post-shift vehicle inspections
• Maintain vehicle cleanliness and organization throughout the shift
• Ensure shuttle amenities, including water coolers, are properly stocked when applicable
• Report mechanical concerns, damage, or safety issues immediately

Professional Conduct and Presentation

• Adhere to department uniform and appearance standards
• Maintain professional behavior in guest-facing areas
• Uphold departmental policies related to gratuities, guest interaction, and confidentiality

• Excellent customer service and verbal communication skills
• Ability to engage guests while maintaining focus on safe vehicle operation
• Ability to work in a fast-paced and high-demand environment
• Strong multitasking and situational awareness skills
• Valid driver’s license with a clean driving record
• Knowledge of traffic laws and safe driving practices
• Previous experience operating shuttle vehicles, vans, or buses preferred
• Availability to work flexible shifts including early mornings, evenings, weekends, and holidays

Must be able to:

• Read and write in English
  Communicate verbally with staff members with or without the use of two-way radios
  Give and follow verbal and written instructions
• Visually inspect vehicle surroundings and work areas
• Operate vehicles for extended periods
• Lift up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly

Sand Valley team members work within a resort environment with both indoor and outdoor work settings. Work conditions may vary by role, season, and business needs.

• Golf Privileges
• Retail & Restaurant Discounts
• Employee Meal Program
• Uniform Benefit Provided
• Employee Assistance Program – Canopy