JOB DESCRIPTION

POSITION: Locksmith, Resort Services

FLSA: Non-Exempt

REPORTS TO: Resort Services Manager

SUMMARY: We are seeking a highly skilled Locksmith Technician for our Resort Services team. In this role, you will be responsible for maintaining, repairing, and managing locks, key systems, and security hardware throughout the resort to help ensure the safety and security of our guests, staff, and facilities. Your attention to detail, problem-solving abilities, and ability to work independently will be essential in providing timely and effective service. You will work closely with other technicians and resort staff to maintain the high standards, security, and guest experience expected throughout the resort.

PRIMARY RESPONSIBILITIES:

Install, maintain, repair, and replace locks, key systems, door hardware, and related security equipment throughout the resort
Cut, program, and manage keys, key cards, and access control systems for guest rooms, offices, and resort facilities
Respond to guest and departmental lock or security-related service requests in a timely, professional, and courteous manner
Troubleshoot and resolve issues involving locks, safes, electronic locking systems, and access devices
Maintain accurate records of keys, lock changes, work performed, and materials used
Collaborate with other technicians and resort staff to ensure all work is completed efficiently and effectively
Ensure all locksmith work is performed in compliance with safety regulations, security procedures, and resort policies
Assist with preventative maintenance and security improvement projects throughout the resort
Use strong attention to detail and the ability to work independently to complete all work to the highest quality and security standards

MINIMUM QUALIFICATIONS:

High school diploma or equivalent
Minimum of 2 years of experience in locksmithing
Ability to read and interpret technical manuals and schematics
Strong attention to detail and ability to work independently
Excellent communication and interpersonal skills
Ability to read and interpret technical manuals and schematics to ensure all work is performed in compliance with safety regulations and resort policies.

PREFERRED QUALIFICATIONS:

Certification in locksmithing
Experience working in a resort or hospitality environment
Knowledge of HVAC, plumbing, and electrical systems

LICENSE AND CERTIFICATION REQUIREMENT(S):

Valid driver’s license required.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

Sitting, standing with movement, and walking for extended periods.
Bending, stooping, crouching, kneeling, and crawling, including accessing crawl spaces.
Climbing stairs, ladders, and working on scaffolding.
Reaching above and below shoulder level.
Performing repetitive hand and foot motions.
Using hearing and vision abilities in accordance with job requirements.
Ability to perform moderate to strenuous physical labor.
Working outdoors in extreme seasonal weather conditions (heat, cold, rain, snow).
Ability to lift up to 100 pounds, with use of assistive devices or assistance from coworkers when necessary.
Must be able to walk outside in winter conditions

BENEFITS OF WORKING AT WINTERGREEN:

Wintergreen Resort is a place for mountain lovers, adventure seekers and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and build new relationships that will keep you coming back for more. We work to play! We work in a fun-filled, beautiful resort setting and have a competitive compensation with a comprehensive benefit portfolio for full-time year-round associates: (Medical, Dental, Vision, Life, Short and Long Term Disability Insurances as well as Paid Time Off and a 401K plan). Our unique Recreational Benefit Package offers associates free and/or discounted resort activities, services and products.

We have many fantastic opportunities available from our spectacular, sweeping mountain slopes to our beautiful valley and lake. If this position isn’t quite what you are looking for, please visit our career page for even more open positions: Wintergreen Resort: Premier Blue Ridge Mountain Ski, Golf, Tennis, Spa and Family Vacation Resort in Virginia.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this position; employees may be assigned other duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

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