Human Resources Coordinator

 JOB POSITION DESCRIPTION

JOB TITLE:           Human Resources Coordinator

REPORTS TO:         Director of Operations

FLSA STATUS:         Exempt

This document is intended to describe the general duties required for this position.  It is not intended to serve as an exhaustive list of duties, skills and responsibilities.

About the AHA

Founded in 1991 to address the overwhelming need for affordable housing in Monmouth County, the Affordable Housing Alliance (AHA) has grown from a small $25,000 grant into a multi million dollar annual operation and powerhouse non-profit. In our decades of service, we've developed over 600 affordable housing units with a strong pipeline fueling future growth. Our passionate team of difference-makers guides residents through every step of the housing journey, from homelessness prevention and rental assistance, to homebuyer education and foreclosure counseling.

At the Affordable Housing Alliance (AHA), we believe that safe, decent and affordable housing is a fundamental human right. Everyone deserves to feel secure, comfortable and supported in the place they call home. As a catalyst for change in our community, the AHA strives to uphold this right by providing comprehensive housing services and solutions for all who need it most.

 Our Core Values

• Integrity - We demonstrate honesty and unwavering ethical conduct in all of our actions. At the AHA, we build trust through transparency and hold ourselves accountable to the highest standards.

• Hope - We meet each person where they are in their unique journey with genuine understanding. By offering tangible assistance, we nurture hope and empower individuals to build their path forward.

• Adaptability - We embrace change as an opportunity to innovate and grow stronger. At the AHA, we respond dynamically to evolving community needs, turning challenges into possibilities for those we serve.

• Community Service - We dedicate ourselves to uplifting others and improving lives through meaningful action. At the AHA, we create positive change by empowering individuals, fostering independence, and building a more vibrant community for all.

Job Summary:

The Human Resources Coordinator supports the day-to-day human resources operations of the organization, including employee support and engagement, HR administration, recruitment coordination, and compliance.

This role ensures that HR processes are implemented consistently and in alignment with organizational policies and applicable laws. Working closely with the Director of Operations, the Human Resources Coordinator manages the organization’s Professional Employer Organization (PEO) relationship with ADP TotalSource, supports employees and managers, maintains HR systems, and contributes to a positive and inclusive workplace environment. 

ESSENTIAL FUNCTIONS/DUTIES:

Employee Relations & Experience

• Serve as a point of contact for employee and supervisor HR-related questions and concerns

• Support employee relations matters, including documentation, issue resolution, and performance-related conversations, escalating complex or sensitive situations as appropriate

• Participate in meetings related to employee concerns and performance management

• Promote consistent and fair application of organizational policies and practices

• Support employee engagement and recognition efforts

• Assist in coordinating employee engagement activities and initiatives (such as appreciation events, celebrations, and internal programs) that strengthen morale, retention, and overall workplace culture. Additionally, provides staff support to AHA’s internal Inclusion, Diversity, Equity, Anti-Racism, Systems-Thinking (IDEAS) committee.

• In collaboration with the Director of Operations, coordinate and support personal and professional development opportunities that contribute to employee growth, skill-building, and long-term success

HR Operations & Compliance

• Manage HR processes within ADP TotalSource, including onboarding, status changes, and terminations

• Process employee status changes and maintain accurate, confidential personnel records

• Conduct background checks and employment eligibility verification (I-9 compliance)

• Support internal HR audits and compliance-related documentation

• Ensure HR practices are carried out in compliance with federal, state, and local employment laws

• Serve as a liaison between employees and ADP TotalSource for benefits and leave-related questions

• Support open enrollment coordination and related communications

• Track and coordinate required trainings, certifications, and compliance requirements

• Utilize ADP systems to maintain data accuracy and generate reports as needed

• Maintain knowledge of HR trends, regulatory changes, and best practices

Hiring & Onboarding

• Coordinate full-cycle  recruitment activities, including sourcing, screening, interviewing, and onboarding

• Support hiring managers throughout interviews and candidate selection, ensuring a consistent and equitable hiring process

• Coordinate onboarding processes, including required screenings, documentation, and policy acknowledgements, ensuring all employee records and systems are accurately updated

• Support managers in preparing for and orienting new employees, including coordination of role-specific training and early-stage integration

• Provide early-stage employee support to ensure a smooth transition into the organization

• Coordinate offboarding processes, including completion of required documentation and system updates, ensuring return and documentation of company property, and conducting exit interviews as appropriate 

Other Responsibilities

• Support internal HR communications, assist with special projects and process improvements, and perform other duties as assigned

Key Qualifications

Experience

• At least 3–5 years of progressive Human Resources experience

• Experience supporting employee relations and handling workplace situations with consistency and sound judgement

• Demonstrated ability to build positive working relationships and contribute to a respectful, collaborative workplace environment

• Experience working with Human Resources Information Systems (HRIS) (ADP or PEO experience preferred)

• Experience in a nonprofit or multi-site environment is a plus

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline is preferred, but not required

Skills and Competencies:

• Strong knowledge of human resources principles, practices, and applicable employment laws

• Excellent verbal and written communication skills

• Strong interpersonal and conflict resolution skills

• High level of organization and attention to detail

• Ability to manage multiple priorities and meet deadlines

• Ability to handle sensitive information with confidentiality and professionalism

• Proficiency with Google Workspace and HRIS systems (ADP or similar preferred), with overall comfort learning and using new technology

The successful candidate will be:

• Thoughtful and professional in their approach to sensitive situations, exercising strong judgment and integrity

• Someone who remains calm and composed in challenging situations and stays focused on solutions-oriented outcomes

• Able to build positive working relationships across teams while maintaining appropriate professional boundaries

• A clear and effective communicator who can navigate sensitive conversations with professionalism and respect

• Adaptable and responsive to changing needs, with a practical approach to problem-solving and managing multiple priorities

• Someone who is motivated by mission-driven work and values contributing to an organization that serves the community

We encourage applicants who:

• Have lived experience with homelessness or housing insecurity, with insight into both the barriers and opportunities that come from these circumstances.

• Demonstrate a passion for using personal experience to support others and advocate for meaningful change.

• Offer a firsthand understanding of systemic challenges connected to poverty and economic insecurity.

 Full Time Employees

Benefits Summary 2026

At AHA, we believe in empowering our team with a comprehensive benefits package that evolves to meet changing needs. The AHA is a dynamic organization committed to making a difference, we offer a diverse array of perks designed to support your personal and professional growth. Here's a sneak peek at what awaits you:

• Generous Time Off

  • 13 full paid holidays and 5 half-day paid holidays (details in personnel policies)

  • Paid Time Off (PTO) accrued every pay period for vacations and personal time

  • 2 floating holidays for your discretionary use

  • Up to 40 sick hours per year, accrued pay period by pay period

  • 3 days of paid bereavement leave for immediate family or close relationships

• Comprehensive Health Coverage

  • Health insurance through Aetna

    • Eligible from the first of the month after 30 days of employment

    • Significant discount on premiums

    • Choice of 4 plan options

  •  HSA eligible plan options with a generous company contribution 

    • Coverage available for employee, family, and dependents with options that are fully paid by the AHA

    • For full-time employees working at least 30 hours a week

  • Dental insurance via Guardian Dental

  • Vision care from VSP Vision Care

• Financial Security and Planning

  • Life and Accidental Death & Dismemberment (AD&D) insurance

    • Provided by MetLife and paid by AHA

  • Voluntary buy-up option available

  • Long-Term Disability insurance through MetLife

  • 401(k) plan administered by Mutual of America; employer contributions begin after 1 year of service

    • Immediate enrollment option for payroll deferral and rollovers

    • Company base contribution of 3.5% of your base salary after 1 year

    • Company match up to 3.5% of your contributions after 1 year

    • Automatic 1% enrollment if no action taken within 30 days of hire

    • Safe Harbor plan: 3.5% base contribution is immediately vested upon eligibility; no employee deferral required

• Professional Development

  • Opportunities for training, certification, and continuing education

  • Costs covered by AHA for pre-approved programs

  • Tuition reimbursement up to $1,500 per year

    • Courses must relate to current position and be pre-approved

    • Reimbursement for grades B or better

• Work-Life Balance and Support

  • Employee Assistance Program through Preferred Behavioral Health

    • Counseling for various personal and family issues

    • Support for domestic violence, parenting, family disputes, substance abuse, relationship concerns, and more

This comprehensive package is designed to support your health, wealth, and personal growth while working at the AHA. Each benefit is carefully chosen to enhance your work experience and provide security for you and your family. As you settle into your new role, we encourage you to explore these benefits fully and take advantage of the opportunities they present for your professional and personal development.