Tool Repair Technician

Description and Responsibilities

As a Tool Repair Technician, you will be at the forefront of our repair process. You will work collaboratively within a team environment, focusing on tool inspection, repair, and maintenance. This role requires regular interaction with customers and effective communication across departments to ensure timely and quality service.

Key Responsibilities

Tool Inspection & Diagnosis

Inspect tools and equipment for defects or signs of damage
Disassemble tools, diagnose issues, and identify faulty components

Repair, Quality, and Calibration

Perform repairs on various power tools and hoists
Replace defective parts, including motors, gears, and electrical components
Reassemble and test tools to ensure proper functionality
Clean tools and conduct quality checks to uphold safety and durability standards
Perform ISO/IEC 17025:2017 calibrations

Customer Communication

Interact professionally with customers to provide updates and gather repair-related information

ERP Data Entry

Accurately enter repair information into the ERP system

Qualifications

High school diploma or GED equivalent required
Solid knowledge of tool mechanics and repair procedures
Proficient in the use of hand tools, diagnostic equipment, and repair machinery
Ability to read and comprehend technical manuals
Strong mechanical and electrical skills, including experience with electrical, hydraulic, and pneumatic systems
1–2 years of technical experience maintaining and repairing mechanical and electrical equipment preferred

Preferred Experience with the following tool types:

Pneumatic tools
Transducer-controlled tools
Controllers
Battery tools (transducerized, clutch, etc.)
ADE systems
Hoists

Skills and Competencies

Exceptional attention to detail and strong organizational skills
Ability to prioritize tasks and work efficiently under deadlines
Demonstrated teamwork and collaboration skills
Excellent verbal and written communication
Commitment to maintaining high-quality standards

Compensation

Compensation and position level will be based on experience.
Full Benefit Package Including comprehensive medical, dental, and vision coverage. Company-sponsored 401(k) plan with matching contributions.

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