SonicJobs Logo
Left arrow iconBack to search

HR/Office Manager

Pro-Serv Food Equipment
Posted 24 days ago, valid for 18 days
Location

New Bern, Craven 28561, NC

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Benefits:
  • 401(k)
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
Job Posting: HR / Office Manager

Company: Pro-Serv Food Equipment
Location: New Bern NC
Type: Full-Time
Reports To: Ownership / Finance

ROLE PURPOSE

The HR / Office Manager is responsible for keeping the people-side of Pro-Serv running smoothly, legally, and professionally.

This role ensures:

  • Legal and labor compliance

  • Accurate employee records

  • Efficient hiring and onboarding

  • Payroll and benefits coordination

  • Safety, certification, and licensing tracking

  • Office administrative support

This role does not run operations — it supports the people who do.
Strong organization, follow-through, confidentiality, and documentation are non-negotiable.

KEY RESPONSIBILITIES

Human Resources & Compliance

  • Maintain complete and accurate employee personnel files (digital and physical)

  • Ensure compliance with labor laws, OSHA requirements, and company policies

  • Track certifications, licenses, training, and expiration dates

  • Document disciplinary actions, performance notes, and safety incidents

  • Maintain employee handbook acknowledgments and policy updates

Rule: If it’s not documented, it didn’t happen.

Hiring & Onboarding

  • Coordinate with Branch Managers on staffing needs

  • Post and manage job openings

  • Screen resumes and conduct phone screens

  • Schedule interviews

  • Coordinate background checks, drug screens, and license verification

  • Prepare offer letters and new hire paperwork

  • Set up first-day onboarding (systems access, uniforms, training schedules)

Payroll & Benefits Coordination

  • Review and verify timecards

  • Monitor PTO balances and accruals

  • Coordinate payroll data with Finance

  • Handle benefit enrollments, changes, and employee questions

  • Track and assist with workers’ compensation claims

  • Assist with payroll audits and corrections

Office Administration

  • Manage office supply inventory and ordering

  • Handle vendor paperwork and administrative requests

  • Answer incoming administrative calls and emails

  • Assist with meeting preparation and company events

  • Maintain organized office systems and files

DAILY TASKS

Employee & Office

  • Check HR and admin email inbox

  • Respond to PTO and time-off requests

  • Update employee records and files

  • Monitor clock-ins and time discrepancies

  • Check office supplies

  • Answer incoming administrative calls

Payroll / Benefits

  • Review timecard issues

  • Track workers’ compensation activity (if applicable)

  • Respond to benefit-related questions

Compliance / Documentation

  • File disciplinary and performance notes

  • Update certification tracker

  • Log safety incidents

WEEKLY TASKS

Hiring / Staffing

  • Review open positions

  • Schedule interviews

  • Coordinate background checks and drug screens

Employee Records

  • Audit personnel files

  • Verify licenses and certifications

  • Update employee contact information

Payroll / Benefits

  • Verify payroll data with Finance

  • Update PTO balances

  • Process insurance enrollments or changes

Office Administration

  • Reorder office supplies

  • Process vendor paperwork

  • Prepare for meetings

MONTHLY TASKS

Compliance & Legal

  • Review OSHA documentation

  • Update policies and handbook materials

  • Review workers’ compensation activity

  • Verify required labor law postings

Employee Management

  • Audit certification expirations

  • Update training records

  • Review performance documentation

Finance Coordination

  • Review benefits invoices

  • Conduct payroll audits

  • Audit PTO accruals

QUALIFICATIONS

  • 3+ years experience in HR, Office Management, or Administrative Management

  • Strong knowledge of HR compliance and employment documentation

  • Experience with payroll coordination and benefits administration

  • High attention to detail and organization

  • Ability to handle confidential information professionally

  • Strong communication and follow-through

  • Comfortable working in a fast-paced, blue-collar service environment

WHAT SUCCESS LOOKS LIKE

  • Employee files are always complete and audit-ready

  • Hiring is organized, compliant, and efficient

  • Payroll errors are minimal to none

  • Certifications and licenses never expire unnoticed

  • Office operations run smoothly without bottlenecks

  • Leadership can trust that HR documentation is accurate and up-to-date

WHY PRO-SERV

Pro-Serv Food Equipment is a fast-growing, family-owned commercial service company that values:

  • Accountability

  • Structure

  • High standards

  • Taking care of our people

If you are organized, proactive, and take pride in running a tight ship — this role is for you.



Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.