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The Electric Engineering Tech is primarily responsible for analyzing, designing, and assisting
customers with electric line extensions, upgrades, repairs, new service availability, electrical conflicts.
CUSTOMER SERVICE
- Meet with customer to determine requirements of the job
- Request and analyze requirements and historical data related to the project
- Explain policies, procedures, options and cost evaluations to customer
- Address potential and existing conflicts and seek resolutions
- Identify layouts, proposals and location of equipment based on site evaluation
- Provide copies of work order documents and instructions for construction
- Address any necessary changes to design while in process
DESIGN AND ANALYSIS
- Calculate expected load amounts and demand
- Estimate environmental impact on new and existing infrastructure
- Compare estimates with historical data
- Calculate deposit amounts for commercial use
- Apply estimates to design via equipment ratings
- Calculate fees to be applied for cost of internal projects
- Submit proposed design and make corrections/changes an needed
- Stake pole and equipment locations, survey site and access routes for construction
- Submit locate requests and UPRR permits, as needed
- Create work order documents to include design drawing with instructions, Bill of Materials, and other technical documents as needed
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SPECIFIC ANALYSIS DOCUMENTS
- Meet with supervisor and Executive Director about analysis
- Research evaluation methods and data & apply to analysis
- Prepare analysis documents and report findings, update as needed
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PROJECT MANAGEMENT
- Coordinate work details between customer and Electric Operations Division.
- Responsible for follow-up during and after construction to verify integrity of designed project
- Settle conflicts and track changes during course of project
- Verify material and design specifications are communicated on as-built sent to GIS Division
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GENERAL RESPONSIBILITIES
- Maintain regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines
- Adhere to NBU safety guidelines and practices at all times and in all situations
- Maintain a clean and safe work area, office, field site and vehicle as applicable
- Develop & maintain effective customer service skills for communications with co-workers, customers and the public in general
- Maintain strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents
- Adhere to NBU policies and procedures
- Exemplifies NBU Core Values of Integrity, Stewardship, Team and Safety
- Participate in and support initiatives to reach annual NBU Performance Measures
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EDUCATION
- High School Diploma
- Valid Texas Driver's License
- Must complete TEC Design Technician certification, Level III, within four years.
- Maintain composure and commitment to work during periods of stress and heavy workload, and willing to work extra hours whenever needed.
- Demonstrated expertise and knowledge of electrical design activities.
- Demonstrated planning and organizing skills.
- Demonstrated effective oral and written communications skills.
- Demonstrated effective decision making and problem-solving skills.
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