Enrollment Services Assistant - New Brunswick Center

SALARY: $48,817.00 Annually

OPENING DATE: 8/19/2026

CLOSING DATE: 9/9/2026 11:59 PM

UNIT: AFSCME - Level 7

DEPARTMENT: New Brunswick Center

REPORTS TO: Director, New Brunswick Center

PRINCIPAL RESPONSIBILITIES:

Provides exemplary frontline customer service while assisting students with enrollment services in multiple functional areas.
Enters, verifies, and researches student records information in a timely manner utilizing the College's Enterprise Resource Planning system.
Assists prospective students with ESL assessments; informs students on available credit and non-credit classes; assists students to register for classes; and advocates for students.
Addresses student inquiries and outreach activities in person, by phone, or via e-mail.
Utilizes the College's document imaging system for electronic records management and retrieval; completes related scanning and linking tasks as needed.
Performs cashiering functions required in the Enrollment Services department.
Attends divisional/department and other meetings as directed.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent
Three (3) years of customer service experience in an educational environment, social service agency, or in the private business sector

PREFERRED QUALIFICATIONS:

Associate Degree
Experience in one area of student services, such as admissions, registration, student records, financial aid or student financial services
Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills
Excellent interpersonal, verbal, written communication skills
Ability to work independently and within a team-oriented setting
Ability to use discretion and judgment
Bilingual (English/Spanish)

SUPPLEMENTAL INFORMATION:

SCHEDULE: 35 Hours Per Week

Monday - Friday, 11:00 a.m. to 7:00 p.m.

RETIREMENT: Pension Eligible

Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law

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