Essential Duties and Responsibilities

Patient Care & Clinical Support

Safely handle, restrain, and comfort patients during examinations, treatments, and procedures
Prepare exam rooms, treatment areas, and surgical spaces before and after use
Assist veterinarians and technicians with medical procedures as directed
Monitor hospitalized patients and report changes or concerns to the medical team
Administer medications and treatments as permitted by training and state regulations
Accurately document patient care activities as instructed

Hospital Maintenance & Sanitation

Clean and disinfect exam rooms, treatment areas, kennels, and equipment according to hospital protocols
Maintain laundry, waste disposal, and biohazard procedures
Stock and organize supplies, ensuring availability of necessary materials
Assist with equipment care and basic maintenance

Client Interaction & Support

Provide compassionate, professional assistance to clients during visits
Support client flow by escorting patients, answering basic questions, and relaying information to appropriate team members
Demonstrate empathy and professionalism, especially during emotionally sensitive situations

Client Service & Front Desk Support

Answer phones professionally, schedule appointments, and route calls appropriately
Provide courteous, compassionate service to clients in person and over the phone
Assist with client check‑in/check‑out and relay messages to the medical team
Support front desk coverage during busy periods or staffing gaps
Communicate basic hospital information and appointment flow as directed

This role is primarily clinical; however, Veterinary Assistants are expected to assist with client service and front desk duties as needed.

Teamwork & Communication

Work collaboratively with veterinarians, technicians, CSRs, and management
Follow established SOPs, safety protocols, and hospital policies
Participate in training, meetings, and continuing education as required
Maintain a positive, respectful, and team‑oriented work environment

Qualifications

Required

High school diploma or equivalent
Ability to safely handle animals of various sizes, temperaments, and medical conditions
Strong communication and interpersonal skills
Dependability, attention to detail, and ability to follow instructions
Willingness to learn and adapt in a fast‑paced clinical environment

Preferred

Previous experience working with animals (veterinary, shelter, kennel, or similar setting)
Veterinary assistant training or certification
Familiarity with basic veterinary terminology and hospital workflows

Physical Requirements

Ability to stand, walk, bend, and lift for extended periods
Ability to lift and carry up to 40–50 pounds with or without assistance
Ability to safely restrain animals as needed
Tolerance for exposure to noise, odors, and animal bodily fluids

Work Environment

Fast‑paced veterinary hospital setting
Exposure to animals that may be stressed, ill, or fractious
Occasional exposure to anesthetic gases, cleaning chemicals, and medical equipment

Professional Expectations

Maintain confidentiality of client and patient information
Adhere to all safety, infection control, and compliance standards
Represent the hospital professionally to clients and the community
Support hospital values, policies, and quality‑of‑care standards

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.