Our Vision:

We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design.

This is an exciting opportunity for an experienced workforce management professional who thrives on problem-solving, operational excellence, data-driven decision making, and leading staffing strategies that directly support quality care and organizational success.

Why Join Marrakech?

Make a meaningful impact in a mission-driven organization
Lead agency-wide staffing and workforce initiatives
Collaborate with executive leadership and operational teams
Influence workforce planning and operational efficiency
Opportunities for professional growth and leadership development
Support a culture of inclusion, belonging, and excellence

What You'll Do

Workforce Management & Overtime Oversight

Monitor staffing patterns, overtime utilization, and scheduling practices across the agency.
Partner with managers to address staffing concerns and implement corrective actions.
Analyze workforce trends and recommend strategies to reduce avoidable overtime expenses.
Develop and monitor overtime thresholds and staffing performance metrics.

Staffing Operations & Coverage Coordination

Oversee floater schedules and workforce deployment to ensure staffing needs are met.
Assist management with coverage for vacancies, leaves of absence, call-outs, and emergency staffing situations.
Respond to urgent staffing challenges with professionalism and efficiency.

Recruitment, Onboarding & Workforce Development

Support recruitment, interviewing, hiring, onboarding, and retention initiatives.
Train employees and managers on scheduling practices, attendance expectations, and workforce systems.
Provide coaching and operational support to new managers on workforce management responsibilities.

Dayforce System Leadership

Serve as an internal expert on the Dayforce Scheduling Module.
Monitor scheduling system utilization and identify process improvements.
Train managers on scheduling best practices and workforce management tools.

Compliance & Reporting

Generate staffing, overtime, and workforce utilization reports for leadership.
Monitor compliance with scheduling, staffing, and timekeeping requirements.
Identify potential operational, compliance, or workforce risks and recommend solutions.

What We're Looking For

Preferred Qualifications

Bachelor's degree in Human Services, Business Administration, or a related field.

Experience Requirements

Minimum of three (3) years of experience in staffing coordination, scheduling, workforce management, or related operational leadership.
At least one year of supervisory experience required.

Equivalent Experience Considered

High School Diploma or GED with five (5) years of directly related experience.

Key Strengths

Workforce planning and operational coordination
Data analysis and reporting
Scheduling and staffing expertise
Leadership and team development
Strong communication and collaboration skills
Attention to detail and compliance management
Critical thinking and problem-solving abilities

Required

Valid Connecticut Driver's License.
Ability to travel throughout Connecticut as needed.
Reliable, insured vehicle available for work-related travel.

Salary-

Salary: $53,673 annually

Benefits:

Paid time off (PTO) and Dedicated Sick Time
Paid Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving
Christmas

Paid and Unpaid Leave for:

Bereavement
Jury Duty
Disaster Relief Volunteer
Family and Non-FMLA Medical Leave
Military Leave

Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
External Employee Assistance Program (EAP) (for full time employees)
401K and Profit Sharing Plan
Educational Benefits, Including:

DSP Credentialing through the NADSP
Tuition Reimbursement
Tuition discounts at local colleges and universities

Access to Various Voluntary Insurances and Benefits
Staff Recognition Program
Other Financial Benefits, Including but not limited to:

Dayforce Wallet (On-Demand Pay)
Marrakech’s Homeownership Program
Perfect Attendance Bonus Program
Recruitment Referral Bonus

Other Corporate Discount Programs

Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.

Learn more about this Employer on their Career Site

Director of Staffing