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Room Service Ambassador

Yale New Haven Health
Posted 2 days ago, valid for 16 days
Location

New London, CT, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • The position requires a high school graduate or equivalent educational background.
  • Candidates should have prior experience as a food service worker or administrative dietary aide, which is helpful but not mandatory.
  • The role involves interviewing patients to gather nutritional information and assisting them with food choices based on their meal plans.
  • This position offers an annual salary of approximately $35,000, depending on experience and qualifications.
  • The ideal candidate should possess strong computer skills and knowledge of special diets, and will work under the Call Center Operations Manager.
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under The Direction Of The Call Center Operations Manager, This Position Performs Diversified Duties Such As Nutritional Care Services To Patients, Quality Assurance Surveys, Checks And Reports. They Will Also Act As A Liaison Between Patients And The Food And Nutrition Services Department. Other Responsibilities May Include Performing Call Center Duties As Assigned.

EEO/AA/Disability/Veteran
Responsibilities

  • 1. Interviews Patients To Obtain Pertinent Nutritional Information And To Acquaint Patients With Our Food And Nutrition Delivery System. Enters Pertinent Information, Obtained From The Interview, Into Computer System.
  • 2. Assists Patients In Making Food Choices According To Their Meal Plans And Therapeutic Diet Orders.
  • 3. Processes Diet Orders, Menus And Other Directives Related To Patient Care In An Accurate, Proficient And Timely Fashion
  • 4. Circulates On Assigned Patient Care Floors During Meal Times And Observes Patient Food Intake And Reactions.
  • 5. Communicates Pertinent Nutritional Information To Appropriate Food And Nutrition And Nursing Personnel Effectively And In A Timely Fashion.
  • 6. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
  • 7. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Qualifications

EDUCATION


High School Graduate Or Equivalent


EXPERIENCE


Prior Experience As Food Service Worker Or Administrative Dietary Aide Helpful


LICENSURE


N/A


SPECIAL SKILLS


Computer Skills And Prior Knowledge Of Instructional Techniques And Special Diets Preferred



YNHHS Requisition ID

190885



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